Capital Ford Lincoln Inc. | Page 194

Premium Customer Service! I was really impressed with the shopping experience at Capital Ford. I live in a rural area three hours away, but was able to start shopping and deal I was really impressed with the shopping experience at Capital Ford. I live in a rural area three hours away, but was able to start shopping and dealing through the Internet sales team. The service was prompt and still thorough. The day I went to the dealership the sales team was very friendly and worked really hard to make sure I was satisfied with my purchase. In fact, during the day a really bad storm developed and so the dealership booked me a hotel room so that I wasn't driving home in bad conditions. It was evident that they care about their customers as people, not just as sales! More

Never like vehicle shopping but this was OK. Cassandra, Phil, and Darrin were great to work with. Cassandra was even willing to come in on her days off !! First "new" vehicle purchased there. My Cassandra, Phil, and Darrin were great to work with. Cassandra was even willing to come in on her days off !! First "new" vehicle purchased there. My truck was ready as promised,one minor glitch but not their fault in any way shape of form, stuff happens though. A lot better experience than the dealer next door. More

My first car going through a dealership Looking at buying my first car was already an intimidating thought, let alone the idea of going through a dealership. You hear stories of sales people Looking at buying my first car was already an intimidating thought, let alone the idea of going through a dealership. You hear stories of sales people selling you the most expensive unneeded car because they get the most commission off that sale. They will purposefully talk you into signing the papers for a vehicle you don't want or can't afford. So naturally I was a little worried. I went in determined to raise xxxx and put my foot down- if need be. I have a budget and I WOULD NOT move from that, no matter how much they pushed. Well all my mental preparing went to waste because as I told Mirnal my budget we looks at me says "great I have the perfect car for you". He checked it with Cam, who came by to let me know how much I would be paying bi-weekly (which fit perfectly into my budget) and we took the little car for a test drive. I fell in love! It's perfect! Not only is it a reliable trustworthy car, but it's safe for driving my son around and it's something I can afford, being a single mom. And it's a 2014!!! Next was financing.. Oh boy was I nervous! I have a student loan I am paying off and just recently started building my credit so I was really concerned I wpuldnt get approved. Leif took all my concerns away, the next day he calls me and let me know that I was approved and the payments are doable. All in all my experience at this dealership was unbeatable! I couldn't have asked for better service, they took all my worries away and got me in the best car- without the pushing and persuasion. I will defiantly recommend this dealership and the team to anyone looking for a new vehicle! More

Respectful This is my 2nd time for purchasing a vehicle from capital (Craig Livingston) and I believe Craig understands how customers what to be treated. There i This is my 2nd time for purchasing a vehicle from capital (Craig Livingston) and I believe Craig understands how customers what to be treated. There is no pressure but he does his best to fulfill the customer needs. Ryan Lekhno was also very knowable and complemented Craig well. More

Extraordinary Sales service and Finance Management! From the moment we arrived on the lot, PK gave us the most honest and respectful experience anyone could ask for. Extremely thorough and knowledgeable From the moment we arrived on the lot, PK gave us the most honest and respectful experience anyone could ask for. Extremely thorough and knowledgeable, he respected our wants as opposed to what the dealership may have profited more from. Outstanding service from the very start. Darren Hollinger was super helpful, honest, straight to the point and worked directly for us. He went above and beyond anything we expected. As a returning customer already, I would recommend the service of these two gentleman. Our experience with the Sales Manager however was less than the first two. We arrived in the evening and hoped to leave with the deal that worked for us. When time ran out naturally, the Sales Manager swooped in to try make a quick, signing deal that completely ignored what we came in for initially. Overall a great experience with the exception of the Sales Manager. More

Excellent service!!! I am very pleased with the way I was treated at Capital Ford Regina. They were very courteous, respectful and professional and were able to meet all o I am very pleased with the way I was treated at Capital Ford Regina. They were very courteous, respectful and professional and were able to meet all of my expectations. I would recommend this dealership any day of the week! More

Confidant I find every concern I have no matter how small I get a quick reply back and assured no matter how small it is taken seriously and handled professiona I find every concern I have no matter how small I get a quick reply back and assured no matter how small it is taken seriously and handled professionally and respect. I feel like I will have a team backing me up in the coming years of ownership of my new 2014 Edge. Being a single woman this is important to me. Thank you Craig and Ryan for all you do. Sandra Cornett More

Exceptional Ride As a returning customer I was very pleased with the service I received from both Michael and Ayjaj. I was very specific with what I wanted and they d As a returning customer I was very pleased with the service I received from both Michael and Ayjaj. I was very specific with what I wanted and they delivered. There was no time wasted on striking a deal and when I came in to pick up my new 2015 Ford Explorer Limited all of the paperwork was ready and waiting. I was particularly delighted to receive pictures of my new vehicle prior to pick up, #nicetouch. Since my purchase I have referred a business associate to Capital Ford and they too are driving a new vehicle. I look forward to dealing with Michael and Ayjaj again. More

Found what I want I call to dealership and ask to find for my business truck and explain what I want,Val from dealership call back to me next day with exactly what I w I call to dealership and ask to find for my business truck and explain what I want,Val from dealership call back to me next day with exactly what I want and even more for same money I had to spend. Great job guys! More

Service, Quality and Finacing options I enjoyed the quality of customer service that was offered, and the time consumption was extremely well organized. I was impressed with the service p I enjoyed the quality of customer service that was offered, and the time consumption was extremely well organized. I was impressed with the service provided. I most strongly will recommend your organizations dealership to friends, co-workers,family, and do plan on doing future business if all promises are made and done in my sales contract. Sincerely, Nathan Gamble More