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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.4
384 Reviews

384 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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August 31, 2016

Swift and friendly Great experience, they did their best to speed things up for the express oil change. Plus they did more checks on the car than expected. More

by BuZyJeeP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2016 -

Capital Chrysler Jeep Dodge responded

We aim to please, BuzzyJeep! Thanks for choosing the Mopar Express Lane, and we look forward to working with you again in the future.

August 30, 2016

Quick and Professional service. Great service, very timely, would recommend the Express Lane. Stopped in on short notice, received good feedback and was treated very well. Keep up More

by John Wren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for the great review, John! We hope to see you back in soon.

August 27, 2016

Quick and friendly service Visited the Express Lane earlier thus week. JP and his staff made me feel I had been going there for years! Great service, I will be back! More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Nicole! We look forward to having you back.

August 26, 2016

"EXCEPTIONAL SERVICE" I bought my first Dodge Caravan in May 2015, then traded it in June 2016 for another Dodge Caravan The sales process and subsequent servicing of my More

by Ken Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Couturier
Sep 06, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Ken! And thanks for being a such a loyal customer. If there is anything else we can do for you, please give us a shout!

August 26, 2016

Quick and efficient service Easy to drive up to the service, fast oil change and quick payment, only there for 30 minutes which is great when in a rush More

by andrew613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Andrew613! We strive for a quick turnaround time in our Mopar Express Lane and are glad you enjoyed your experience with us. We look forward to seeing you again!

August 26, 2016

Excellent Service: JP Longpre I have been with Capital Dodge for 15 years or so. I am particularly impressed by their Service team, headed by Ryan Rodney. They now have a new emplo More

by johno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Rodney
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for your fantastic review, John! We would like to thank you for being a loyal Capital client, and look forward to working with you in the future.

August 24, 2016

Super nice JP explain everything that he was going to do. I went in for an oil change and a back tire issue, I was in and out within 45 minutes. First time usi More

by Amy Rule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Amy! Glad you had such a great experience with our service department, we look forward to working with you again in the future.

August 21, 2016

Drop-in oil change and vehicle checkup I have used the Saturday drop-in oil change service many times over the past few yeas - so quick and convenient. In addition they have managed to do a More

by Jimbo, Kanata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you very much, Jimbo! We appreciate the review and would like to thank you for choosing us as your go-to Service Department. If you need anything else, please don't hesitate to reach out to us.

August 19, 2016

Fast oil change. Great customer service I went in for an oil change and was out in half an hour. It was a free oil change due to their rewards program and I was offered synthetic oil even th More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Jason! We are always happy to help and are glad to see you are making use of our rewards program. If there is anything else we can do for you, please just let us know!

August 18, 2016

Great people to work with. I go to them becasue they are quick, reliable and have great customer service. There were times that I wanted to change stuff but after inspecting the More

by Dodge van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Dodge Van! Our service department always strives for the best customer service, and it's great to have some awesome feedback. We look forward to working with you again in the future!

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