Capital Chrysler Jeep Dodge

Kudos to Ryan Rodney Two weeks ago I took my car into Capital Dodge and I must say that Ryan Rodney, the service manager, was awesome. Car dealerships have a not so fav Two weeks ago I took my car into Capital Dodge and I must say that Ryan Rodney, the service manager, was awesome. Car dealerships have a not so favourable reputation these days but Ryan made me feel at ease. He was polite, trustworthy, very informative and detailed. I wish there were more Ryan Rodney's in the customer service industry. More

World Class Service from Ryan Rodney! My van had a serious issue with the cylinder head and I took to Ryan at Capital Dodge for a second opinion. Ryan listened to my concerns and carefully My van had a serious issue with the cylinder head and I took to Ryan at Capital Dodge for a second opinion. Ryan listened to my concerns and carefully explained the entire process to diagnose the problem. He called me back when he said he would and confirmed this was a known issue to Chrysler Canada. I was pretty relieved to hear this given the dealership I had taken it to the day before said without actually diagnosing the problem, they "knew" it was not a warranty covered issued and estimated the costs would be in the thousands! Before you have any major servicing performed on your Dodge Chrysler vehicle, take it to Ryan and his team, they will give you an HONEST and professional opinion. Trust is at the core of any service relationship and you can be sure I completely trust Ryan for service inquiries in the future! More

Loving my new 2015 Chrysler 200 Very excited! Just purchased our second car at Capital Dodge.... My husband and I have purchased too vehicle's in the last six months. We would like t Very excited! Just purchased our second car at Capital Dodge.... My husband and I have purchased too vehicle's in the last six months. We would like to thank Brain Badelt. Brain is friendly, professional and answered all our questions. A very friendly experience as always... at Capital Dodge! Also would like to thank the knowledgeable Robert Martin. :) More

Ryan is awesome I've purchased three vehicles from this dealership. Ryan at their service department has been taking care of our cars for about seven years now. He is I've purchased three vehicles from this dealership. Ryan at their service department has been taking care of our cars for about seven years now. He is awesome, one of the friendliest guys I've ever met, very knowledgeable and always willing to go the extra mile to make customers happy. I really haven't received service like Ryan's at any other garage. If you're in for repairs, be sure to ask for Ryan! More

My fiat My experience with buying my fiat was top knotch! It all started with the great help from andreanne! She listened to what I liked and most of all made My experience with buying my fiat was top knotch! It all started with the great help from andreanne! She listened to what I liked and most of all made it fun and exciting. I went in just wanting to test drive and walked out with a purchase that I am very confident with both in quality and the service I will receive in the future. Andreanne answered any questions I had and when I went back in to fiat she greeted me with with excitement and a beautiful smile. More

Overall ezperience I had a great experience with buying my van. They took good car of me and my wife and worked hard in getting us in the can we wanted. Thank you so mu I had a great experience with buying my van. They took good car of me and my wife and worked hard in getting us in the can we wanted. Thank you so much Bryan and Ryan More

Customer Service is What Really Counts We purchased our vehicle 10 months ago and encountered a slight problem with the cooling module. From the moment we walked in to the Service Dept., Ry We purchased our vehicle 10 months ago and encountered a slight problem with the cooling module. From the moment we walked in to the Service Dept., Ryan Rodney greeted us with a smile. He was so friendly and courteous. We were able to quickly arranged shuttle service so we could shop for a few hours. The shuttle driver was unbelievable, he gave us his card and told us to call him when we were ready to be picked up. Unfortunately, the repair took longer than anticipated. Ryan wanted to keep our vehicle overnight to make sure we received the vehicle back without any further problems. He quickly arranged for a rental and then followed up with a call the next morning to tell us our vehicle was ready. This was our first experience with the Service Department and only wish that other car dealerships treated their customers in the same way. More

Good service here I have been a happy customer of this dealership for over 30 years. I have received excellent care and service from the staff here and always treated I have been a happy customer of this dealership for over 30 years. I have received excellent care and service from the staff here and always treated with care and respect. Particularly I have always got excellent service from both Kyle and Ryan. They have been extremely professional, helpful, and efficient. More

Good service sells cars I have bought 4 cars from Capital Dodge because of the service. I have dealt with Ryan Rodney as service consultant and manager for many years. He is I have bought 4 cars from Capital Dodge because of the service. I have dealt with Ryan Rodney as service consultant and manager for many years. He is professional, knowledgeable and trustworthy. If Ryan recommends a service I know it's necessary and not just an upsell. He makes me feel that he appreciates long time customers. Lee Iococa said dealerships should be called "service and sales" Ryan understands that if I'm happy with the service I'll buy the next car at Capital Dodge as well. He is an asset to Capital Dodge. More

They Helped me Leave in my New Jeep Since January of this year I have been shopping for a new vehicle. Since this was my first new vehicle I was going to take my time, shop around, and f Since January of this year I have been shopping for a new vehicle. Since this was my first new vehicle I was going to take my time, shop around, and find the vehicle I want for the best value. I ended up at Capital Dodge, and purchased a New Jeep at the end of March. Brian Badelt was very helpful in finding the right Jeep for me for a great deal and Ryan McMurrer walked my through the financing process to help me drive away in my new Jeep. This is the second vehicle that my family has purchased from Capital Dodge (Other one was a 2009 Patriot that we still drive today), and I'm sure it won't be our last as the service is second to none.... More