Capital Chevrolet Buick GMC

The most amazing customer service I cannot thank Capital for their top notch customer service, Brian especially. Having been at other Chevy dealers, their service, friendliness, and p I cannot thank Capital for their top notch customer service, Brian especially. Having been at other Chevy dealers, their service, friendliness, and prices are unbeatable! Even though this dealer is almost a 1-hour drive away, I will be back for any service on our Malibu again. Thanks to the entire Service Department, service advisor Brian, and Cliff in new car sales! More

Excellent Experience! We are very happy with our experience purchasing our very first new vehicle, through Capital Chevrolet Buick GMC. Tyler was wonderful to deal with, a We are very happy with our experience purchasing our very first new vehicle, through Capital Chevrolet Buick GMC. Tyler was wonderful to deal with, and helped us greatly as we test drove the vehicles that most-interested us. It really helped to narrow down what we were looking for, and we are so pleased with our choice of our 2018 Chev Cruze Hatchback LT, thanks to Tyler's help. Tyler was not only knowledgable and eager to help us, but he's fun, friendly, and personable, as well. When it came time to proceed with the sale and financing, Kelsie was absolutely wonderful to work with, as well. We would happily deal with both of them in the future, as our needs change, and as we look towards upgrading our second vehicle. With our thanks, Laura and Randy More

Thank you! Outstanding service and care! Very understanding, super helpful, and excellent service. Will definitely continue to be a customer, very lovely people Outstanding service and care! Very understanding, super helpful, and excellent service. Will definitely continue to be a customer, very lovely people and exceptional to work with! More

The wole process was seamless! It was a pleasure doing business with Capital Chevrolet Buick GM located at Lake Fraser, particularly with Tyler Lam. It is worth mentioning that I It was a pleasure doing business with Capital Chevrolet Buick GM located at Lake Fraser, particularly with Tyler Lam. It is worth mentioning that I really appreciate the effort Tyler made explaining the safety features of the vehicle in case of an accident, instead of just going through all the functionalities. These can easily be found by reading the manual or doing a quick internet or YouTube search. He did that before we went for the test drive and while the hood was still open. In a nutshell, they had in stock a 2015 Mazda CX 5 GS AWD that I was interested in. Tyler Lam did a great job not only by creating a short movie clip of the car, but also keeping the channels open before and after the purchase. That is a fantastic customer service. Moreover, there was no pressure and after exchanging emails, text messages and phone calls we sealed the deal for a fair price. The whole process was seamless. I knew what I wanted; therefore, I could not pass up this deal. As for the CX 5 itself, it is fun to drive, very comfortable, and fuel efficient. It has been very reliable so far and it has turned a few heads even though it's not the latest model. Go figure! I also would like to say thank you to Nakita Narayan and to Ken Paget for their professionalism and demeanour even though we had a very short interaction. - J More

Mom's fab new car! Had a really great experience buying my car today. Christmas came again! Never bought a new car before so this was a big deal. I approached cautiously Had a really great experience buying my car today. Christmas came again! Never bought a new car before so this was a big deal. I approached cautiously, dreading what I thought would be a hard sell. Absolutely not what I found when I arrived to test drive (after taking care of financing, insurance prior to my visit). Tyler, after sending me a personalised video of the vehicle, was great to work with. Professional, super friendly, knowledgeable, and expressing interest in our previous vehicles' likes/dislikes. He personally delivered my car too. I'm super happy with my experience! More

Truck making a lot of noise Brian was great to deal with and if I had a company would hire him in a minute. He kept us in the loop as to what was happening all the time and made Brian was great to deal with and if I had a company would hire him in a minute. He kept us in the loop as to what was happening all the time and made great suggestions of service/maintenance that could be done at the same time as the truck was being worked on in the shop, saving us an extra visit later. The work was done on time and to my wife’s pleasure the truck was as clean as could be....a great experience and very professional. Thanks Brian More

Fabulous Customer Service From Every Team Member I had the pleasure of working with Product Specialist Kevin Lin who provides extraordinary customer service with great follow up. Kevin ensured that I had the pleasure of working with Product Specialist Kevin Lin who provides extraordinary customer service with great follow up. Kevin ensured that I had the opportunity to get every question answered and there was no pressure. Great team effort with Kevin, Cliff, and Lonny working with me to be comfortable and happy with my purchase. It truly felt that they were looking out for my interests. I would highly recommend the incredible team. Be sure to ask for Kevin! More

Professional, prompt, committed I recently went truck shopping and stopped by Capital Chevrolet in Calgary. My intention was just to look at a few models and get some pricing. Once I I recently went truck shopping and stopped by Capital Chevrolet in Calgary. My intention was just to look at a few models and get some pricing. Once I started speaking to some of the staff I noticed how professional they were, and decided I was going to make my purchase there. I want to thank Nathan Gawin, Sean Keller and Taylor Goulden for making my experience at Capital Chevolet so amazing. We could not be happier. Thanks guys and keep up the great experience. I also brought the truck in for service and that was also a great and fast experience. More

All teams members are good and good dealing Team members are good. Helping to find out Lower price. Helping how to get car in finance. Respect all customers and peacefully. All team members are Team members are good. Helping to find out Lower price. Helping how to get car in finance. Respect all customers and peacefully. All team members are so great and helpful. More

Selling Vehicle Our experience of selling our GMC company vehicle was quite seamless. Our sales representative Kevin, was very attentive, efficient, easy to reach and Our experience of selling our GMC company vehicle was quite seamless. Our sales representative Kevin, was very attentive, efficient, easy to reach and provided us with great customer service. Taylor in the financial department was also friendly and provided efficient service. The only downfall to our experience was the lack of follow up from Taylor in regards to when our cheque for selling our vehicle would be ready. We had to speak with the accounting department and received the run around with no return call. That was until I reached out to Kevin and he followed up quickly and we were able to get our payment that day. More