Capital Chevrolet Buick GMC

I was helped by Jackie Huang and he went above and beyond. Extremely polite and patient. He went out of the way to ensure every question was answered and made sure we understood everything. He not onl beyond. Extremely polite and patient. He went out of the way to ensure every question was answered and made sure we understood everything. He not only met our needs but exceeded them. Jackie is one of the best in the business, and will do what he can to ensure the we are happy as customers. More

Excellent service, very friendly people and helped me out whenever I needed it. Amazing service department as well. whenever I needed it. Amazing service department as well. More

Very helpful and knowledgeable in the field. Jackie is very helpful and easy to work with. very helpful and easy to work with. More

Jackie was fantastic to work with. He was always on time and ready to answer any questions we had. On top of that, he was super friendly and personable! Just overall all great experience with him. 100% reco and ready to answer any questions we had. On top of that, he was super friendly and personable! Just overall all great experience with him. 100% recommended!! More

We were helped by Ted Fuentes. He was amazing! Very polite and patient. He talked us through the whole process and really listened to what are needs were before helping us find a car. The process was v polite and patient. He talked us through the whole process and really listened to what are needs were before helping us find a car. The process was very easy and comfortable with Ted! More

Jackie is an amazing sales man, he understands customer needs and listens patiently. Wishing him and Capital Chevrolet all the success 👍 needs and listens patiently. Wishing him and Capital Chevrolet all the success 👍 More

I am a 30+ year customer and these guys keep "Dropping the Ball"...."Poor Quality of repairs and No warranty for their work"!... I took my Cadillac to them for service because my back wheels were squeaki the Ball"...."Poor Quality of repairs and No warranty for their work"!... I took my Cadillac to them for service because my back wheels were squeaking. I was told my car needed a back brake job. I did not ask, but they suggested they could save me money by grinding the edges of my old rotors plus installing new brake pads. They told me this would fix the problem so I agreed. I paid them to do a rear brake job (over $400). A week after I got my car back, the squeaking was back and I also developed a bad vibration in the back of the car when I applied the brakes on the highway. I called them and talked with my service advisor ( Tommy), and he said I would probably need new rotors. I told him I would pay for the cost of the new rotors but the rest of the labor cost of the original brake job should be under warranty. He informed me that none of the previous work they did was under warranty because of the rotor grinding that they recommended, so I would have to pay for another rear brake job( another $400+). I told him I would not pay for the same brake job labor twice! Originally I relied on their advice and knowledge to check my car properly and make the necessary recommendations and repairs. They failed to do this and did not repair it properly. I do not think I should have to pay a mechanic twice because he initially misdiagnosed the problem. So, how does this save me money and how many times do they expect a customer to pay the labor for a rear brake job?...Now, my car feels like I have no back brakes! In the future I will take my car someplace else for repairs and buy my new vehicles elsewhere. I WANT MY MONEY BACK!! More

Service and helpfulness was great The people I dealt Service and helpfulness was great The people I dealt with were awesome kind and respectful. Attending to my needs of the vehicle I purchased Service and helpfulness was great The people I dealt with were awesome kind and respectful. Attending to my needs of the vehicle I purchased More

I APPRECIATE THE COMBINED ADVANTAGES THAT GM AND CAPITAL OFFER ME . THE HIGH MILEAGE CLUB AND MENU PRICING MAKE IT MORE AFFORDABLE FOR ME TO KEEP MY CAR LOOKING FRESH AND RUNNING RELIABLY. PETER MITCHELL IN OFFER ME . THE HIGH MILEAGE CLUB AND MENU PRICING MAKE IT MORE AFFORDABLE FOR ME TO KEEP MY CAR LOOKING FRESH AND RUNNING RELIABLY. PETER MITCHELL IN SERVICE IS ENERGETIC AND ACCOUNTABLE AND MAKES OUR RELATIONSHIP PERSONAL. PARTS STAFF AND MANAGER ARE HELPFUL BY LISTENING WELL . CAPITAL HAVE SET THEMSELVES APART IN QUALITY PEOPLE AND COMPETITIVE PRICING . I ANTICIPATE BUILDING ON OUR 12 YEAR RELATIONSHIP WHICH IS RESPECTFUL AND UNCOMPLICATED . IT IS FUN FOR ME TO KEEP MY CAR RUNNING WITH THE PROFESSIONAL CARE THROUGH CAPITAL. THANK YOU DUANE More

Staff are amicable. They don’t present any pressure. They present all the information for you to make a decision. And they go the distance to try to find what you’re looking for. They present all the information for you to make a decision. And they go the distance to try to find what you’re looking for. More