Capital Chevrolet Buick GMC

5 stars all day long One of the best interactions I've ever had at a car dealer. I hate car dealerships. My previous dealings were awful. We arrived at the dealership at 6 One of the best interactions I've ever had at a car dealer. I hate car dealerships. My previous dealings were awful. We arrived at the dealership at 6 pm. We were greeted by Ellie a new sales lady. She was nice, knowledgeable and not pushy at all. We had a car in mind and went for a test drive but it was not what we were looking for. After just a few minutes, Ellie came back with her manager Cliff and were able to get us exactly where we needed to be and walked us through the features. I signed the paper work, but at no time did anyone make us feel rushed or like they were staying too late. This team was so professional. Never have experienced anything like. More

Helpful and patient I test drove everything. And then most of them again until I found what I was looking for. Cliff was so helpful and patient and kind. Not pushy and he I test drove everything. And then most of them again until I found what I was looking for. Cliff was so helpful and patient and kind. Not pushy and help me come to the best decision for me. When I thought I had my mind set coming in, turns out we were able to make a way better choice for me. I never felt led or convinced. And his patients ans staying late to help me was above and beyond. Friendly and kind and extremely knowledgeable Best experience I’ve had with a sale person to date. More

Best experience ever! I have been to many dealerships in the past and it seems like they’re all the same sleazy and unreliable EXCEPT Capital Chevrolet. When I entered I wa I have been to many dealerships in the past and it seems like they’re all the same sleazy and unreliable EXCEPT Capital Chevrolet. When I entered I was greeted very nicely by Kyle he was very easy going! He figured out what we where looking for and then showed me a vehicle that I absolutely love! He was extremely knowledgeable and his sense of humour was top notch! Eddy was fantastic and very quick with getting me numbers! Over all it was a fantastic experience and I will definitely be back! Keep up the good work More

Happy, easy and successful! I enjoyed my time with the smiling, friendly staff and appreciate all their help finding a price that worked for me! Thank you for such great service! I enjoyed my time with the smiling, friendly staff and appreciate all their help finding a price that worked for me! Thank you for such great service!! More

Cliff Albert Cliff has always been very helpful and friendly. I trust him immensely. I feel he always trys to find the right vehicle for me and my family Cliff has always been very helpful and friendly. I trust him immensely. I feel he always trys to find the right vehicle for me and my family More

Put on check list Cliff is friendly but most important not pushy. Gave us our space to browse. He was very knowledgeable. Friend recommended him as they serviced his v Cliff is friendly but most important not pushy. Gave us our space to browse. He was very knowledgeable. Friend recommended him as they serviced his vehicle More

Cliff Albert I came in and Cliff was very friendly and helpful. I had no idea what I wanted and Cliff walked me through the models and features and figured out wha I came in and Cliff was very friendly and helpful. I had no idea what I wanted and Cliff walked me through the models and features and figured out what would be best for me. More

Cliff Albert Fantastic experience with Cliff. Knowledgeable, friendly and seemed to have my interests at heart. I would certainly recommend Cliff to friends and in Fantastic experience with Cliff. Knowledgeable, friendly and seemed to have my interests at heart. I would certainly recommend Cliff to friends and in fact have a number of times. More

Amazing What a wonderful experience! Such an amazing time and fantastic customer service! I felt like I was being treated by family. James was such a great pe What a wonderful experience! Such an amazing time and fantastic customer service! I felt like I was being treated by family. James was such a great person to have to work with. I will recommend him to everyone! More

They are okay Not much has changed with the new ownership, have some good people working there but some who could care less about you. Dealt with all service adviso Not much has changed with the new ownership, have some good people working there but some who could care less about you. Dealt with all service advisors in the past as well as what I assume is all of the parts staff at different occasions. Peter and Kirsten go the extra mile to make sure you are taken care of, always great dealing with them. Jim is very straightforward and very professional, what you see is what you get with him. Brian in my experience is a bit of a scatterbrain. Seems to have a hard time keeping up with all his work and every time i came to pick up my vehicle if he saw me the first word from his mouth was always "sorry", as there would be something he overlooked, or downright forgot, but that generally led to him giving me some form of discount on the work done. Rick Prince, when needed to resolve an issue came across very condescending and often he would speak so fast that his explanations wouldn't make any sense. Parts seems very understaffed, I could walk up to the counter stand there for 5 minutes and not see a single soul. Large man with brown hair would poke his head around the corner for a second then act like he did not see me. Cannot give him a review as I do not know his name, however often dealt with Layne on the phone, very professional, very helpful and knowledgable, too bad they don't seem to have more like him. Often used to deal with Brian (?) and Jay (?), they were both generally very helpful but I am told neither work there anymore, guess they didn't bother to replace either? Hopefully the dealer reads this and is able to make improvements, don't mean to sound too critical but there should always be room for improvement. More