Budds' Chevrolet Cadillac Buick GMC

A real pleasure This is not my first car purchase, but it is my first from Budds'; it is also my first Chevy. The entire process really could not have been any easie This is not my first car purchase, but it is my first from Budds'; it is also my first Chevy. The entire process really could not have been any easier. Chris was excellent and a pleasure to do business with. I was completely at ease throughout and at no time felt anything other than respected and a valued potential customer. I would not hesitate to return to Chris for any future purchases and recommend him to those looking for a Sales Associate within Budds' Chevrolet Oakville. Robert Powell, the Business Manager, was also excellent and, like Chris, he was professional, friendly, and fully informative. It simply could not have been any easier, and, I believe, any better. I was also introduced to Craig Taylor, Sales Manager. Yet again, his professionalism and friendliness reinforced the impression that I was a valued customer. This is a Dealership which knows how to value customers and provide for an excellent product; in addition to the cars. They set a high standard. More

New Chevy Cruze Eco Lease We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago thro We returned to Budd's to discuss end of lease arrangements (end of lease data June 2014) re our 2011 Chevy Cruze Eco that we obtained 3 years ago through Budds (salesperson Larry Middleton). We met Bill Coombe who went over a variety of options with my wife and I. Having established that another Cruze Eco was to be the vehicle of choice to replace the current car, Bill explained in great detail, a variety of things we could take advantage of, several of which were not obvious to me when I had configured a replacement vehicle 'on-line'; the 0% lease rate, the 'loyalty bonuses' for repeat customers, the fact that several of the 'options' that had to be paid for in the 2011 model were now included in the 'base' Eco, and we would get a 'gas card'. Having unsuccessfully searched around in the GM database in Ontario for a Cruze Eco in White with no extra options included, Bill showed us a Cruze in the showroom that was configured with one or two options I had not considered in the replacement vehicle. The superior 'Champagne Silver Metallic' color (previously a more expensive option) was now included. The vehicle also came with the Technology Package that includes a back-up camera, and Tire Pressure monitors (something we sadly did not not get in the previous vehicle), and other things. We had kept the 2011 vehicle in immaculate condition, and even though`this winter had been very difficult in terms of keeping the car clean, it was obvious to Bill that it had been well looked after. Bill also indicated that all the stuff that we would have to go through in switching from the 2011 Cruze to the new model would be taken care of by the dealership/GM and the lower lease rate available on the new model would be put in place immediately should we decide to move ahead with a new lease on the showroom model. So we decided to go ahead and went to see Rob Powell, who we had dealt with for the previous car. Rob was excellent too and explained a number of things to us to make us feel even more comfortable about the choices we were making. Although I had wanted a lighter colored interior, the showroom Cruze was black, an issue perhaps in the summer. Rob indicated that if we opted for some window tinting, he would include this option at 'his cost'. This seemed like a great offer and one we gladly accepted. So all in all, this was an excellent experience, and one that was way less stressful than anticipated when we walked into the showroom. All aspects of the change-over were handled very politely and everything from transferring the Car insurance to the new vehicle were explained to us in the simplest manner possible. However, as a result of GM's recall issues, we were unable to collect the car as initially planned, but when we were notified that it was ready for use, we went to collect it only to find that Bill, Rob and their colleagues had obtained for us at no cost, a 1 year extension to the 6 month OnStar turn-by-turn package. It seemed to us there was virtually no end to the effort that all the folks at Budds, but Bill and Rob in particular were prepared to make for us to ensure that we were totally comfortable with the experience of dealing with these folks. Finally when we collected the Car, Bill went through the basic operations of the Technology package and 'paired' our two iPhones with the Bluetooth system in the new Cruze, switched the number plates, and told us he would replace the winter tires on the old vehicle and drop them off at our home. We will most definitely return the this dealership/salesperson in the future after this exceptionally good experience. Rob and Liz Sutherland More

pleasure to deal with not your stereo type cars sales man or dealer. right from walking in the door to the receiving the car was pleasant. all questions were answered and not your stereo type cars sales man or dealer. right from walking in the door to the receiving the car was pleasant. all questions were answered and never fealt like I was getting the run around. thanks again More

My second new car This is my second car I brought from Budd's Chev GMC. The staff here is alway been very friendly and helpful specially with Basil. I very happy with This is my second car I brought from Budd's Chev GMC. The staff here is alway been very friendly and helpful specially with Basil. I very happy with there service, that is why I come back the second time. More

Who Would Have Thought. My son and I would like to compliment Budds' Chevrolet for the amazing service we recently received. From the warm greeting and handshake of Henry Dro My son and I would like to compliment Budds' Chevrolet for the amazing service we recently received. From the warm greeting and handshake of Henry Drodge when we first entered the building to the Congratulations and handshake of Rob Powell. I have worked with many service providers and customer service reps, and I have to say Henry and Rob's professionalism and knowledge in this industry are unsurpassed. They both ensured we understood every aspect of our purchase, answered questions, did not rush us and most importantly made us feel very comfortable. I would also like to say not one employee walked by us without a smile or hello. Purchasing vehicles in the past at other dealerships have not been a positive experience. I must admit we almost did not go in as I had always thought of Budds' as a high end dealer with BMW's and Jaguars. I was pleasantly surprised to see another side of the Budds' family. To Henry and Rob you have made us Budds' fans and we will be returning as you made purchasing our vehicle a memorable experience. Frank and Lynda Germain Burlington, Ontario More