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Budds' Chevrolet Cadillac Buick GMC
Oakville, ON
2,531 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars.
Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs.
Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com
We look forward to serving you!
Wayne Carter
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,531 reviews
October 01, 2014
" An Enjoyable Experience" This is the third vehicle we have purchased or leased from Budds dealership in Oakville. We deal with one person - BASIL SILAS. He is a first class Sa This is the third vehicle we have purchased or leased from Budds dealership in Oakville. We deal with one person - BASIL SILAS. He is a first class Sales Person who is very quick to respond to calls and will follow up to ensure complete customer satisfaction. We are very happy with our relationship with Basil and the rest of the Budd team. W.R. 'Bob' Ogg More
by bogg
September 30, 2014
Great service We picked up our Chevrolet Trax yesterday and so far so good. Runs beautifully. Our experience at Budds was quite pleasant and our salesmen Ernest Sha We picked up our Chevrolet Trax yesterday and so far so good. Runs beautifully. Our experience at Budds was quite pleasant and our salesmen Ernest Shanly was knowledgeable and very helpful as always. Thanks for all you do for us Ernest. More
by sonja.strangemore
Employees Worked With
Ernest Shanly
September 28, 2014
Fast and Easy.. Basil was great to deal with, very fast on my email questions, always picked up the phone when I called and even did a little extra work for no charge Basil was great to deal with, very fast on my email questions, always picked up the phone when I called and even did a little extra work for no charge.. Very Happy all around, We will be back for another car soon.. Will and Kim More
by William Holmes
Employees Worked With
September 22, 2014
Thanks Basil! I was happy as usual with the customer service provided by Basil. Also happy with the quality of the vehicle purchased, a 2014 GMC Sierra. I was happy as usual with the customer service provided by Basil. Also happy with the quality of the vehicle purchased, a 2014 GMC Sierra. More
by roadkingflynn
September 21, 2014
The vehicle buy experience for my family was simply AMAZING. I will like to thank Basil particularly and the team of his Manager and Credit Personnel who combined so closely to effect our vehicle purchase in rec I will like to thank Basil particularly and the team of his Manager and Credit Personnel who combined so closely to effect our vehicle purchase in record time. Basil's Sales skill is exceptional. From walking into his office, the clarity of his communication, friendliness, search and explanation of the options currently available and preparedness to even search other locations where our target specs could be found was exceptional. The decision to buy straight away at this single encounter was based on the confidence and knowledge exhibited by Basil. It was easy to compare him with other Sales Reps of other dealers where we had previously searched for our dream car. Trust me Basil cannot be separated from Exceptional Service. More
by lucky adaghe
Employees Worked With
September 20, 2014
My Experience I recently graduated from College and was very excited to get a new car. Basil made my experience very simple and easy! 5 Star Serv ice! I recently graduated from College and was very excited to get a new car. Basil made my experience very simple and easy! 5 Star Serv ice! More
by itsmaryc
Employees Worked With
September 19, 2014
Great Experience Just picked up my New 2014 Chevy Trax :)...first I would like to thank Basil for his professionalism, sense of urgency and most importantly his sales Just picked up my New 2014 Chevy Trax :)...first I would like to thank Basil for his professionalism, sense of urgency and most importantly his sales skills with regards to blending both business and personal comfort. As we all know, when you're buying a vehicle, you appreciate someone who is down to earth and knowledgeable at the same time! For myself, the people working at the Customer Service centre created my first impression of the dealership, friendly and welcoming. All expectations were met, my vehicle was ready when promised and all the details reviewed. Again thanking everyone who made this decision an amazing experience. Cheers!!! More
by Carol Anne
September 18, 2014
Fantastic car buying experience Just bought a 2014 Buick Encore from Basil and it was one of the best experiences I have had when buying a car. Paula MacDougall in the finance depart Just bought a 2014 Buick Encore from Basil and it was one of the best experiences I have had when buying a car. Paula MacDougall in the finance department went above and beyond the call of duty. Both Basil put up with my endless questions via email and found the best solution for my wife and I. Great experience! More
by burnsy25
Employees Worked With
September 15, 2014
Great New Car Purchase Experience We recently purchased a new Cadillac SRX from Farid Bundi at Budds' Dealership. Farid was very knowledgable and helpful during the buying process an We recently purchased a new Cadillac SRX from Farid Bundi at Budds' Dealership. Farid was very knowledgable and helpful during the buying process and made us feel very comfortable, as we made our decision. His follow-up has also been very through. All in all, an excellent salesperson and an excellent experience. More
by Skene
Employees Worked With
September 12, 2014
Wonderful Trade in Experience with Basil After having a bad experience going to JohnBear GM dealership in Hamilton, I decided to try out the Budds GM in Oakville in hopes of a better experien After having a bad experience going to JohnBear GM dealership in Hamilton, I decided to try out the Budds GM in Oakville in hopes of a better experience. Am I ever glad that I did! My Fiance and I walked into the dealership and was greeted by Basil Silas who right away offered us drinks and made us feel welcome while he addressed our inquiry. He was able to solve a problem that the other dealership was unwilling and incapable of resolving for us. He not only got us the vehicle that we were looking for but was also able to get my Camaro appraised and payment structure sorted out in one sitting in exactly our budget and needs. We cannot recommend Basil more and will be coming to him over and over again in the coming years when looking for new cars and sending all our friends and family his way. Rob was also a wonderful person to deal with when finalizeing the offer, confirming delivery date, dealing with bank and more. Overall we are thrilled to have come to Budds in Oakville thanks to both Basil and Rob. More
by Jberge88
