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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,561 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,561 reviews

April 29, 2016

Great overall experience Finance officer was excellent, polite and not pushy at all. He also helped me get a better interest rate then first advertised. Sales process had g More

by HPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you for your email. I appreciate your candor. While it is good to hear that the finance process and most of the sales process was good, I cannot be satisfied with this review. I would like the opportunity to speak personally with you to get more 'details' of your experience. Please reach out when you get time. I am at 905-845-1681. I look forward to the call, and again, thank you for the feedback. Wayne Carter General Manager

Apr 29, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Thank you very much for the nice review. And thanks for choosing the Volt! It's a ground-breaking techno machine and honestly, we feel the absolute best E vehicle value on the market. And thank you also for the comments about Basil. He's truly a pro and you are in good hands with him! Wayne Carter General Manager

April 26, 2016

Excellent experience! Robert E. Powell went out of his way to help me get the good service I needed. He was well aware of his customer service. More

by JoeThePizzaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Drodge
April 26, 2016

Fabulous Service Bought a Cadi Escalade off Budds last week as a birthday present for the wife ! Basil Silas was so convincing and professional as always, he even pl More

by Sam & Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2016

16 years of great service I have been going to Budd's for primarily servicing for the last 16 years. It is as a result of their excellent and honest care that my original 2003 More

by Stuart Forbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Watt, Shane Maginnis, Jim Treen
April 23, 2016

overbooked or understaffed? I'm willing to drive from Burlington to Oakville and pay dealer service prices for the ability to book an appointment time for my service. Oil chan More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Maginnis
Apr 25, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Hi Frank, Thank you for bringing this to my attention. A valid question indeed, 'overbooked or understaffed'. I want to fix this right now. I cant have customers waiting unnecessarily long for routine things, like a tire swap. Would it be possible for you to call me, or me to call you? I'd like a little more info from you before I act. My direct line is 289-291-2501 Thanks again, it's feedback like this that allows me to address concerns that I might not normally hear of. Wayne Carter General Manager

May 13, 2016 -

Budds' Chevrolet Cadillac Buick GMC responded

Frank, thank you for your further feedback on the phone. I'm happy that we were able to learn from this and going forward scheduling will be more clear. I appreciate you letting me know this, and look forward to your continued loyalty. Wayne Carter

April 23, 2016

Great Service Beverly! I started my car search and was quickly reminded of the old stereotypical car salesmen encounters that makes car searching challenging. That is until More

by sandy789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Watt
April 22, 2016

A long way from home (AZ) Needed oil/filter change. Caitlin McLeod was awesome, made a convenient appointment and got the job done exactly on schedule, even a complimentary ca More

by Driver-1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2016

Luv our New ATS V Chris Cheevers from Budd's Chevrolet did an excellent job of taking care of our car purchase from the beginning (chat on line) to final purchase/deliv More

by Bev Sokol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cheevers
April 21, 2016

Sales and Finance did its job :) After having not so good treatment in my own city to buy Cadillac I looked up who is voted the best dealership around, Budds' Chevrolet showed up. Lo More

by AKA_GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Stewart, Beverly Watt
April 20, 2016

Very good experience, helpful staff. Visited Budd's Chevrolet, Oakville looking for a car. Salesman was very helpful, not pushy. Knew his products and they had the exact one we were loo More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Barbour, Jason Blain
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