Budds' Chevrolet Cadillac Buick GMC

They "get me" I walked into Budd's Cadillac dealership to look at the Cadillac SRV promotional pricing advertised. Not sure if I could afford the Cadi with the feat I walked into Budd's Cadillac dealership to look at the Cadillac SRV promotional pricing advertised. Not sure if I could afford the Cadi with the features I wanted, I initially didn't want to go into a deep dive sales cycle. The front desk introduced me to Basil, a true gentlemen of a sales rep. I described the key featrures I wanted and my budget. Basil cut to the chase. He presented the SRX, its features and described the unique service and On-Star benefits. Then, he quickly ran some high level numbers and I realized the Cadi was definatlety at the top of my list. And I looked at almost every brand. I made a decision and paid my deposit faster than the time it took just to get a price at most other dealerships / brands. There were three other brands that offered the features and budget I looked for, but the sales reps did not inspire confidence in the way Basil did. Basil is a fantastic commuicator and has an authentic dsposition. Basil moved the process forward introducing me to Rob, the Business Manager who finalized the paperwork and offered some great protection plans and options. Rob was efficient and went through all of my end-of-lease options. He explained how the finances work with each option the pros and cons relevant to my current and future lifestyle changes. Rob know's is stuff and takes the time to educate his customers!! The lease was signed, and the follow up paperwork for insurance was sent the next day. This entire process was informative and speedy...no hasstles! At the end of the paperwork process we ran into a very dissapointing snag. Another couple looking at the exact same vehicle completed their sale minutes before I did. Basil and Rob engaged another sales or business manager, Jason. Jason, very friendly and knowledgeable with a spring in his step went out to the lot and found another car with the exact same features and price. The colur was dark blue instead of black, however the dark blue looks great. Basil and Rob revised the paperwork for the new VIN number, plated the car and I was able to pick it up the next day. The delivery process was excellent! Basil presented the car, polished , ready and waiting indoors. Basil gave me a tour of the service area and explained all the appointment setting options. He even offerd to book my service appointments simply by calling him directly! Then, he went through all of the tech features and vehicle operating funtions. He even dialed up On Star to activate my account. In fact, before I even went in to pick up the car, Basil sent me an On Star Link for account registration and app download. A senior sales manager Craig, came into Basil's office to introduce himself to me and welcome me as a new Budd's customer. He provided his contact information and offered an open door to support if needed in the future. Craig demonstrated a welecomed extra level of customer appreciation and support. Every touchpoint at Budd's was excellent. It's clear their primary focus is the Customer Experience from front desk, to sales, busness managers and service. Everyone is an absolute pleasure to deal with. Bottom line- The team at Budd's Cadillac are great communicators who listen to customers needs and respond On-Point! I'll be back soon to replace the other car in my driveway when that lease is up. Thank you Team Budd's! Stan More

Amazing Experience Bill provided the best experience I have had in purchasing a vehicle. He provided the information in a manner that was pleasant and easy to understan Bill provided the best experience I have had in purchasing a vehicle. He provided the information in a manner that was pleasant and easy to understand :) I was confident that this was the right person to sell me a vehicle. More

Quality an Care Picked up a used Vehicle at Budds'. The Salesman Farid was incredibly knowledgeable friendly and professional.Had a few minor issues I wanted looked a Picked up a used Vehicle at Budds'. The Salesman Farid was incredibly knowledgeable friendly and professional.Had a few minor issues I wanted looked at for Certification and everything was done with mechanical professionalism. Also had a minor issue after purchase and arrangements were made immediately to have the situation rectified. I would highly recommend Budds' Chevrolet to anybody in the market for a new or used car A very satisfied customer......B. Crouch More

Jason Corrigan took great care with our car repairs. Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks Jason Corrigan took great care with our car repairs, he helped us with the cost of the repairs which we really appreciate, thanks Diane Hicks More

Excellent Service to my Cadillac We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arrang We would highly recommend the friendly team at Budd's. Fast, professional- Juan even sent us a video to show us the problem. A loaner car was arranged and the job was completed earlier that predicted. Thanks! More

Easy to get what you looking .. I am please to walk in to this dealer to buy a car.They are listening and understand no aggressive push. Comfortable, relax and very professional. I am please to walk in to this dealer to buy a car.They are listening and understand no aggressive push. Comfortable, relax and very professional. More

Great service! I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I wi I recently had my car serviced and realized I haven't commended the Budd's Chevrolet team for all their assistance in purchasing a new vehicle so I will write a long one! I was having issues with my old car and Juan, who is not only knowledgeable but also amazing, did not hesitate when asked to give an honest opinion regarding my car situation. He introduced me to his colleague Kathryn who was also so helpful, amazing and assisted me find a newer and reliable vehicle. I felt so comfortable having her help me that it didn't even feel like a sale! Rob was great as well! He assisted me in finding a lender for my new vehicle. If you're looking for a dealership where you get the best service and won't let feel like you're anything less - from service to sales to finance.. Look no further, Budd's Chev is your bet! I can't stress how thankful I am that I purchased my car from them. They have been nothing but awesome throughly! Last week, I was due for my first service and yet again, I received the same level of service as my previous visits. Juan was so helpful and though It was busy in service, he even took the time out to answer all my questions I had regarding my new vehicle and even told me that any time I have a question, to just give him a call. Nowadays, you don't get that level of service from just anywhere. He was even able to have one of my car issues fixed on the same day! Kudos to the Budd's Chev team! You guys are amazing! More

Fantastic service every time!! I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil I always get excellent service at Budds' Chevrolet. Jim Treen is very friendly, knowledgeable and practical. I brought in my old mini-van for an oil change. I told Jim I was about to go on a road trip and wanted to make sure everything was ok. Jim made sure that everything was checked out by the technician. There were a couple of problems that he explained thoroughly and provided the options. There were a couple of price options on the parts. He gave me practical advice based on the age of the mini van and his knowledge of the quality of the parts. More

Camaro Purchase A great service with attention to detail with no pushy sales techniques. An overall seemless experience which comes highly recommended. Speak to Tom f A great service with attention to detail with no pushy sales techniques. An overall seemless experience which comes highly recommended. Speak to Tom for a first class service More

Service My car was in for service to-day and again was very satisfied with the work done. Jason Corrigan exceeded my expectations with this visit and with al My car was in for service to-day and again was very satisfied with the work done. Jason Corrigan exceeded my expectations with this visit and with all the previous visits. He has kept me very satisfied in the past 9 years and I will continue to work with him in the future. Thanks again Jason Ted Josiak More