Back

Audi London

London, ON

5.0
329 Reviews
Bill Dalglish founded Dalmar Motors Ltd. in London in 1953. In 1969 Dalmar Motors began selling Audi in Canada. As Audi has grown and become a premium brand worldwide, so has Dalmar Motors. As a result, Mike Dalglish, present dealer owner, built a brand new stand alone, state of the art Audi facility we proudly call Audi London! We look forward to seeing you here at our New Audi London facility and whether you’re in the market for a new or pre-owned vehicle, or require Audi service or assistance in buying parts, we are here to help make your experience at Audi London a pleasurable one.
Contact Dealership

481 Wharncliffe Rd S

London, ON

N6J 2N1

Directions

By Type

Showing 329 reviews

March 25, 2023

Worst dealer ever, they are a bunch of thieves. Do not buy from them!!! They sold us a vehicle with a huge theft claim( which we accidentally came to notice a few months later after the purchase dat More

by Rezvaneh1985
Recommend Dealer
No
Employees Worked With
Dave Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Leung, Faye Wang
Mar 27, 2023 -

Audi London responded

Hello Rez, I have to say that I am not only shocked, but very insulted by the name calling and accusations. A bunch of thieves? What did we actually steal from you? You folks saw the car agreed to a price and bought it with a Carfax that was clean...there was no huge theft claim and it was traded in from another customer, not bought at auction. If you call numerous phone calls, emails and discussions to make it right for you folks a "brush off and unapologetic attitude", then I would hate to think about what you would say if we were actually unapologetic and brushed you off. We kept our promise to buy the car back for more than any other dealer you spoke and dealt with so I think we can be trusted. Interesting how you forget to mention you were still negotiating and dealing with us to find a solution....and then say all these bad things about us in a public review. I ask if you can just take the time to recall all that we had tried to do for you and Armin and consider removing this review,....otherwise I will respond publically and it will be much more detailed on our end for people to read about. Thank you again Rez, it was as unfortunate situation that we tried to make better.

November 20, 2022

Unfortunately, my experience was not the greatest in dealing with Audi in London Ont. I brought my S5 to Audi do to an insurance claim. I found the whole experience frustrating as they must lack the kno More

by Disappointed!
Recommend Dealer
No
Employees Worked With
Blair Bravender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Audi London responded

Thank you for choosing to bring your S5 to Audi London for your insurance claim. I did speak with Blair and he told me about the interactions that the two of you had. When it comes to insurance claims, we are only required simply to do what the insurance company authorizes for repairs. It sounds like your disappointment review should be directed at your insurance company?

Nov 21, 2022 -

Disappointed! responded

As I stated in my earlier post...Blair was instructed to base his estimate on the appraisers estimate. If he had done what was asked it would not have caused any problems. He had the appraisal of the damages, but still did not follow my instructions. Like I said he heard me, but did not listen. I do appreciate the reply.

November 17, 2022

Recently leased an Audi Q4 e-tron & couldn't be happier with both the dealership AND the vehicle so far. This is now our 6th Audi in the last 10 years dealing with Audi London (SQ5 x 2, Q7, Q8, A3), and w More

by HappyQ4owner
Recommend Dealer
Yes
Employees Worked With
Tony Leung, Andrew Rodgers, Faye Wang
May 12, 2022

Excellent service. My second purchase from Audi London. But not my last. Deal with Bora for personal courteous service. I’m not related but I was treated like family More

by waynegreco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Wong, Bora Saroeun
October 21, 2021

What a great group of people! We had such a wonderful experience! Everyone should take the time to check out this dealership. More

by annie.bernardes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Wang, Bernie Wong
October 05, 2021

Bora is a nice and professional dealer .It‘s nice to have this dealer in London! More

by Siwen Chen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bora Saroeun
September 28, 2021

I have just leased a 2022 Audi Q7. These are my impressions about the entire process: 1. The dealership: State of the art facility, extremely clean, modern, and architecturally beautiful. 2. The More

by garcmard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Leung, Andrew Rodgers, Faye Wang, Bernie Wong, Bora Saroeun
August 19, 2021

Great service from Audi London for our Q5. James Fall was terrific in booking us in and out for our 35000k checkup and updates. Always fun talking with Tony Leung. Wonderful personal and professional care a More

by Majorpappy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fall, Tony Leung
August 14, 2021

The work was done pretty well and fast. Ken has done an excellent job on explaining what’s going on with my vehicle and answering all the questions. More

by J.Ji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brasier
August 12, 2021

We recently purchased our Audi Q8 with Bora’s help. Bora was extremely helpful throughout the sales process. He is professional, honest, courteous and genuinely cares about your entire experience at Audi L More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Leung, Andrew Rodgers, Bora Saroeun
...
9
...