Audi London

Better than expected Courtesy, consideration, convenience and competence - these are four Cs that I would attribute to the A1 service received recently at Audi London. I Courtesy, consideration, convenience and competence - these are four Cs that I would attribute to the A1 service received recently at Audi London. I was reassured at the outset by the demonstrated adherence by staff to precautions implemented because of Covid-19. Audi Brand Specialist, Mike Raposo, was a pleasure to interact with and more than patient as I set out my specifications and assailed him with questions. He certainly knows his ‘stuff’. Bernie Wong, CPO Manager, was a real gentleman, and more than accommodating when I was delayed in bringing a SUV back from a test drive. It was an interesting and enjoyable experience interacting with both. Although I did not end up with the black SUV that was my original objective, I am delighted with my Monsoon grey Q5. Thank you. More

Appointment was perfect. On time, physically distanced and prompt communication. Given the trying times, a perfect stress free experience Will be returning for future service and prompt communication. Given the trying times, a perfect stress free experience Will be returning for future service More

Pleasant, very comfortable. A first. Bernie comes across a being very honest and straightforward which immediately made me feel very comfortable. There was no need to adopt the defensive, Bernie comes across a being very honest and straightforward which immediately made me feel very comfortable. There was no need to adopt the defensive, skeptical stance that seemed to be required in my past purchases of vehicles. He was more than willing to answer all my questions about the vehicle while I was at the dealership and after I had been driving it for a couple of weeks. More

Ran into trouble with my Audi Q3 and was taken care of by Deb - wonderful lady - great service as always - don’t let her leave “ ever “ Deb - wonderful lady - great service as always - don’t let her leave “ ever “ More

Visit Bernie! Bernie at Audi London was fantastic with the purchase of my Q5! He listened to what I wanted and found me a vehicle that ticked every box. Even delive Bernie at Audi London was fantastic with the purchase of my Q5! He listened to what I wanted and found me a vehicle that ticked every box. Even delivered it to me after having it detailed. I moved out of London years ago but keep coming back here because this dealership makes the car buying experience easy, fast and friendly. More

From the first call about our yearly Audi TT checK up to the setting of the appt , to the delivery and subsequent pick up Audi London handled this whole affair very classy even with COVID issues in the back the setting of the appt , to the delivery and subsequent pick up Audi London handled this whole affair very classy even with COVID issues in the background. Rate their while process 11/10 More

A True Professional !! Bernie helped me purchase a Q5 last spring, and he helped me trade up to a Q7 this spring. He is charming, knowledgeable, and on top of all the detai Bernie helped me purchase a Q5 last spring, and he helped me trade up to a Q7 this spring. He is charming, knowledgeable, and on top of all the details. He made my visits very smooth. More

Prompt and professional service. Clear directions provided by Debb about Covid-19 protocols and seamless execution. Car was ready when it was promised. Thank you. provided by Debb about Covid-19 protocols and seamless execution. Car was ready when it was promised. Thank you. More

Experienced great professionalism and service. I had a better understanding of the concerns i'm having with my "classic" TT. Appreciate Ken's continued support and communication. Thanks again Ken and k better understanding of the concerns i'm having with my "classic" TT. Appreciate Ken's continued support and communication. Thanks again Ken and keep up the great service. More

I come from out of town and it’s always a positive experience every time I come in for a service. Staff is very friendly and accommodating! experience every time I come in for a service. Staff is very friendly and accommodating! More