Alberta Honda

Poor Communication Purchased a vehicle I never thought would be in my budget! Salesmen new I was struggling with a competitor vehicle I 100% loved, But stuck with Ho Purchased a vehicle I never thought would be in my budget! Salesmen new I was struggling with a competitor vehicle I 100% loved, But stuck with Honda as in the end they are more patient, more reasonable/accommodating. Is it bad to say, i took the safe choice instead of loving vehicle inside out? Had a hiccup in the finance room as the info or deal worked out was wrong. I guess the notes misinterpreted while the salesman and the involved manager was off work to confirm. I felt I needed time to crunch numbers more, maybe consider used vehicle, versus rushing into something. But it was made right on the sales and finance end. I did not enjoy the General manager phoning and the -‘strongly worded”’discussion on his end when I started to maybe request vehicle deposit back after the first finance process .... yeah I was disapppointed, along with tired after my work day and embarrassed on how did I misunderstand such a big detail of the sale. But I never committed/initialed proposed deal, or sign anything to buy the vehicle. Unlike the way he worded things to me breaking contract, being not fair and rude to walk away now. ?? But yes there was a mistake and I am glad I did not let that manager pressure me to sign the wrong papers! This is the one person I would say beware of and is why I can’t give 5 stars to this place. No one else pressured me and disrespected me like this manager did. More

Amazing experience! So easy to talk with and very approachable. I had a great experience and so satisfied with the service. I would surely recommend my friends with this So easy to talk with and very approachable. I had a great experience and so satisfied with the service. I would surely recommend my friends with this Honda delearship. More

Customer Service Friendly staff provided a welcoming atmosphere supported by product knowledge and communicated this in a understanding manner. Left the dealership fee Friendly staff provided a welcoming atmosphere supported by product knowledge and communicated this in a understanding manner. Left the dealership feeling very satisfied and supported. More

I had such an amazing experience I had my car here! Juliet I had such an amazing experience buying my car here! Juliet walked me through the process and was so patient with all the questions I had. I will high I had such an amazing experience buying my car here! Juliet walked me through the process and was so patient with all the questions I had. I will highly recommend her and Alberta Honda to anybody looking for a car! Thanks Juliet Rafal, you're customer service is incomparable! More

Excellent and Awesome Service! Ate Juliet is very professional, super friendly and awesome to deal with. We had a great experience in trading our car. The whole process was excellen Ate Juliet is very professional, super friendly and awesome to deal with. We had a great experience in trading our car. The whole process was excellent and painless. She gave suggestions and advices. We highly recommend her to anyone! :) More

Made things simple and stress free So very happy with the customer service we received especially Adam in finance. He made things easy where in the past buying from other dealerships ha So very happy with the customer service we received especially Adam in finance. He made things easy where in the past buying from other dealerships have not been. Thank you Adam! More

Overall good experience Came in to look for a vehicle, and was directed to Matt first. He sat us down and we mentioned that we would like to look at the new civic 2018-2019 Came in to look for a vehicle, and was directed to Matt first. He sat us down and we mentioned that we would like to look at the new civic 2018-2019 models. He sighed and pointed to where the floor models were and said "There they are, go ahead and look." He gave us the impression that we were wasting his time. Then Naomi took over, she was very helpful and accommodating. She went over the in and outs the civic and accord. Was very knowledgeable! We then settled on a used accord, and a few days later had some difficulties starting the engine. We brought it back to the dealership and Naomi went above and beyond to help us with our situation. She set some things up to accommodate for the lack of a vehicle while it was in service and kept in contact to make sure everything was good. More

Best Salesperson ever! Naomi is a awesome salesperson, she is HONEST smart and knowledgeable about vehicles, she does not push you and she was like talking to your sister. H Naomi is a awesome salesperson, she is HONEST smart and knowledgeable about vehicles, she does not push you and she was like talking to your sister. Highly recommend her! More

Great customer service Visited the dealership to find out a new HR-V 2019. Dealt with Chad Cameron who was very friendly, polite and professional. I am very satisfied with t Visited the dealership to find out a new HR-V 2019. Dealt with Chad Cameron who was very friendly, polite and professional. I am very satisfied with the customer service provided and am looking forward to purchase a new car from this dealership. More

Honest up-front sales staff. Matthew Dickie was helpful is getting me a great deal on my new Honda Odyssey. He was efficient, honest, and not pushy. Patrick Hall was also straight Matthew Dickie was helpful is getting me a great deal on my new Honda Odyssey. He was efficient, honest, and not pushy. Patrick Hall was also straight forward and committed to ensuring my satisfaction on my purchase. I would certainly return to Alberta Honda for my next purchase. More