Alberta Honda

worst experience ever I got a call last week from a sales in Alberta honda, he offered me a price and told me to come in person for a lower price, but when I went there in I got a call last week from a sales in Alberta honda, he offered me a price and told me to come in person for a lower price, but when I went there in person and start to discuss the price, he asked me： ‘’ why do you come here again? why do you make your life so tough? Why are you waste your and my time like this? "  I can't believe these unprofessional words came from a manger. Yes, Mr. W, my life is tough since sometimes there are ignorance, superciliousness, and self-righteousness people appeared in my life and show me the dark side of the world. And you are right,  I am wasting my time, I would not even answer your phone if I know this is the service attitude from Alberta Honda. However, thank you for letting me know your real face before I sign the contract since everybody knows service attitude is always the first priority. Finally, hope you will never meet a customer again in your future career, preventing them from wasting your time. More

Everyone I dealt with was excellent and the process was very smooth. Would recommend them to anyone. Thanks for the great experience in buying my first car! very smooth. Would recommend them to anyone. Thanks for the great experience in buying my first car! More

If you are looking for a great car salesman for Honda products, look no further then Gio. Very honest straightforward sales rep who puts you under zero pressure when shopping for a vehicle. Treats you li products, look no further then Gio. Very honest straightforward sales rep who puts you under zero pressure when shopping for a vehicle. Treats you like an old friend. I would highly recommend him to anyone anxious or reluctant to go car shopping. More

The sorest car dealer I ever known.I took my van to The worest car dealer I ever known. I took my van to them for 1 problem which is battery drains after 24 hours if I don’t use the van. They said ok The worest car dealer I ever known. I took my van to them for 1 problem which is battery drains after 24 hours if I don’t use the van. They said ok we will fix it, but meanwhile they wanted me to fix other issues. I agreed as long as they fix my major problem( battery drains). The problem they charged me 4 k and I noticed the battery is still the same. I return the van to them and they say the reason the car charger and also they ask me to fix other issues. I trusted them and pay 3 k. After few months the battery is the same, I returned the van to them and they Said just they figured out the problem which acouple of erroded wires and they charged me the service about 500. After 1 week sent my van to them and they said nothing wrong with van just change the battery. I greed and paid for the battery. I noticed that the battery still has the same problem. I returned back to them and they said that they are going to waive 1/2 labour to diagnose the problem I have to pay for any parts. The manager his name Brian was soo rude. I will never ever recommend any Honda Odessa van or recommend to fix your car at Slberta Honda. They are unprofessional. I sold odessey and I switched to TOYOTA seina van excellent customer service, more economy on gas, and very reliable on highways . More

Terrible service don’t care about customers Switch to Toyota I get excellent service Treated us like garbage Broke our car in the process of fixing Toyota I get excellent service Treated us like garbage Broke our car in the process of fixing More

Absolutely the worst.( my car got vandalized inside their parking lot and guess what? It’s my responsibility!!! Incompetent and the only thing they are good at is squeezing the last penny out of your pocke parking lot and guess what? It’s my responsibility!!! Incompetent and the only thing they are good at is squeezing the last penny out of your pocket. I brought my van because it won’t start ( which I bring many many times before and they were not able to fix) . The battery went down there and even the remote key won’t work. So melisa call me to approve a payment of $70 to open the car door!!??? So I said no this is part of the problem I have to deal with almost on daily bases which You’ve never been able to fix since 2018. A couple of days later they calling me to tell me that my van was vandalized while inside their parking area and the catalytic converters were stolen and I should call my insurance to take care of it. To make a long story short am responsible for $1200 to fix the vandalism (500 deductible and 700 for depreciation value of the stolen parts). And my car is not even start yet. I took my car and will never ever be back there I’ll never buy a Honda again I’ll never recommend a Honda or this dealership to any body. More

Excellent help from Mike Pelley when I walked in the door. Was fun to deal with made the buying experience smooth. The dealership was clean and nice waiting room with a great refreshment machine. M door. Was fun to deal with made the buying experience smooth. The dealership was clean and nice waiting room with a great refreshment machine. Made us feel welcome. More

Terrible customer service. Terrible customer service and service advisors. They just care about your money and how much they can get more from you. I definitely don't recommend Terrible customer service and service advisors. They just care about your money and how much they can get more from you. I definitely don't recommend Alberta Honda. Because of them, I started hating the Honda brand as well. More

Purchase of new 2019 Ridgeline I found Alberta Honda great to deal with. The salesperson (Mitch) was great. There was excellent communication. Vehicle was as described. The pick I found Alberta Honda great to deal with. The salesperson (Mitch) was great. There was excellent communication. Vehicle was as described. The pick up was efficient and excellent very pleased More

I was a customer of Alberta Honda since 2006 and we parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed lit parted ways in 2012 due to repeated bad experience in sales and service departments which I directly attribute to ownership/management who placed little value on customer service. I returned this year based solely on location to only view a vehicle I was interested in person, which you cannot do on the internet. To my pleasure this is where I met Richard Yao and Warren Evans. Richard was a great salesman who served both his position and the customer with integrity and respected my wife and I with his answers and knowledge of the industry, product and market. Warren did not waste time and was extremely professional during the entire process. He did not pull cheesy sales manager lines and project offensive body language. If your looking for a vehicle, you won’t regret seeking these gentleman. I will admit this sale would not have happened at Alberta Honda if they were not there. I also commend the owners on taking efforts to improve their dealership by replacing the management team. I hope this change is for the better and changes the previous near sited culture of the past at Alberta Honda. GREAT JOB RICHARD and WARREN More