Alberta Honda

Great Teamwork! I had the pleasure of working with the sales and financing team members: Terville Brown, Warren Evans and Sydney to assess trade in value of my old Ho I had the pleasure of working with the sales and financing team members: Terville Brown, Warren Evans and Sydney to assess trade in value of my old Honda C-RV and purchase a Ridgeline. Terville was simultaneously professional and personable. Warren provided leadership for sales and also injected some good-hearted humor turns out we know a few of the same people (small world!). Sydney worked the numbers like a pro, put together the financing and was able to get me a lower rate than what the financing provider started at. Family atmosphere, friendly, fun and personable group of gentlemen to work with for this purchase. All that was promised was delivered and then some. Thanks again! More

Excellent Sophear helped my dad really throughly! Really funny guy with good communication, honest. Appreciate and thank you! Good dealer and staff,hoping to be Sophear helped my dad really throughly! Really funny guy with good communication, honest. Appreciate and thank you! Good dealer and staff,hoping to be a good service! Will is also a good talker, good at communicating to my parents. Thank you so much for your help guys! More

Excellent customer service ! Juliet did a very good job for us. She is very helpful and accommodating. She tried her very best to give everything we need and answered all of our q Juliet did a very good job for us. She is very helpful and accommodating. She tried her very best to give everything we need and answered all of our questions with confidence, she knows her job very well. Keep up the good work Juliet . I highly recommend her to everyone ! More

Excellent Service Juliet Thank you Juliet for your excellent service. Juliet is very helpful and kind. The most patient sales specialist I ever met. I highly recommend her to Thank you Juliet for your excellent service. Juliet is very helpful and kind. The most patient sales specialist I ever met. I highly recommend her to everyone. More

It was really great! No complaints! They were very accomodating when it came to dealing with Mama Bear and provided a great service. Explained everything super well (both over the phone They were very accomodating when it came to dealing with Mama Bear and provided a great service. Explained everything super well (both over the phone and in person) and answered any questions fully. More

Recommend Alberta Honda very good. Had an amazing expireience and found exactly what I was looking for. The service was great, the employees were friendly and v Alberta Honda very good. Had an amazing expireience and found exactly what I was looking for. The service was great, the employees were friendly and very helpful! More

Happy customer Thank you to Sophear who continues to keep in touch even though we purchased a vehicle 2 months ago. He even remembered my birthday and sent me a ni Thank you to Sophear who continues to keep in touch even though we purchased a vehicle 2 months ago. He even remembered my birthday and sent me a nice letter. This is great customer service. Thank you Sophear More

Thank goodness for an amazing Sales Rep! I did say I would use this dealership again but not if the sales Manager is named Will. I did most of my deal over the phone, and my Sales rep “Matthe I did say I would use this dealership again but not if the sales Manager is named Will. I did most of my deal over the phone, and my Sales rep “Matthew Dickie” was one of the best I have ever purchased from. Will gave me a deal on my vehicle. We closed the deal over the phone for some of the details like Mats, Under coating, and 3M. He sent me my offer agreement and the $899.00 safety and security package was included and I honestly expected it to be as the other dealership I was dealing with also had this included. I signed this offer agreement and sent it back. When I ended up in finance I was then Told no, that would be additional to the agreed upon price though it was clearly listed in my offer agreement. What upset me is that Will tried to tell me it wasn’t discussed and it was only an offer agreement. In my option just as they would have kept my deposit if I would not have followed thorough they did not follow through with what was in the agreement. It was kind of sad to see a grown man “professional” place blame on me and say we didn’t talk about it instead of take accountability for not scratching that off the agreement or explaining that it wasn’t included in this case. We had both signed the agreement and I did not get what was on the paper. Finance tried to offer me a “deal” if I bought something else however it left a bad taste in my mouth and at that point I didn’t even bother buying extended warranty, I just wanted to get out of there. I also noticed that the 3 rd party tint I had done seemed to confuse everyone. Perhaps there was miscommunication. Finance was supposed to take my payment, and then service, and then.... I was bounced around and no one seemed to know who I paid. It was eventually figured out with the help of my Sales Rep. being a bigger dealership with many staff, perhaps communication is not always clear. I was happy with my end result and Ig did get figured out. These little details are important to me especially when I am buying a vehicle over the phone. Use this dealership .... just not Will. Deal with Matt and Sales Manager Warren and you will be happy. More on Matt... he was friendly, responsive, patient as he worked with me once one of the cars I was trying to get sold, and he truly had the best interest of the customer in mind. In all of the communication issues with the tint etc. He remained helpful and got things figured out. Best part, he was honest and upfront. The offer agreement issue had nothing to do with him. He’s a straight shooter and will do his best to get you the vehicle you want. More

BMW X6 M The salesman Sophear Vong was awesome send me a video of it before I made the 3 hr trip to go see it no surprises I would recommend this dealership to The salesman Sophear Vong was awesome send me a video of it before I made the 3 hr trip to go see it no surprises I would recommend this dealership to anyone More

Thank you! We bought our 2018 Honda CRV last year in August. Thankfully the car is great and we love it! We had an issue that took a while to get through that We bought our 2018 Honda CRV last year in August. Thankfully the car is great and we love it! We had an issue that took a while to get through that Sophear and Bjorn helped me with, I am very happy to say that you two ensured this issue was resolved amicably. Thank you so much and good job Alberta Honda! Excellent Service Centre, I brought the car for regular service and there was an issue and they called me right away to inform me about it and fixed it. More