BMW Toronto

Samir best salesman! My wife and I recently purchased a vehicle from Samir. Our family was growing and we needed a vehicle with more space. Samir took the time to understa My wife and I recently purchased a vehicle from Samir. Our family was growing and we needed a vehicle with more space. Samir took the time to understand our needs and helped us get the vehicle we wanted. Also, my wife really wanted the vehicle in white and Samir took the time to help me find the perfect one for her. He even helped with surprising my wife when we picked it up. If you are considering purchasing a BMW, go to Samir, he is a top notch salesman! More

Fantastic service Samir Umer was fantastic and helped me get my dream car. He maintained a very professional standard while still helping me get the best deal possible. Samir Umer was fantastic and helped me get my dream car. He maintained a very professional standard while still helping me get the best deal possible. I would highly recommend him to anyone contemplating purchasing a BMW. He followed up with my questions in a very timely manner and even made sure a scratch was taken care or after purchasing a demo as is. More

Review of their service department - misdiagnosis Went to the dealership with 5 specific issues: a) Noise when I drove the car - conclusion - both back bearing needed changing (correct diagnosis) and Went to the dealership with 5 specific issues: a) Noise when I drove the car - conclusion - both back bearing needed changing (correct diagnosis) and changing of differential (incorrect diagnosis); b) Steering shook when I braked between speeds of 60-90kms; they said that the front brakes were fine (incorrect diagnosis) and needed to change the rear shocks as leaking (incorrect diagnosis) c) They recommended changing a belt - fine d) Fan noise - play in the motor, they recommended not worth changing - fine e) A/C was not blowing cold air and they put in the gas and said to test leak - correct; which made it work for now. They charged me over $600 for diagnostic and quoted cost of about $10,000 just for fixing a, b and c above (their cost included shocks and differential) - Crazy. Went to another BMW approved service provider. Got bearing changed, belt changed and front brakes changed. That dealt with all main issues a, b and c (no shaking and no noise anymore). Total cost - $2300. The mechanic told me that shocks were ok and differential was fine (and clearly so as the noise went away). Who should I trust - not the BMW mechanic as they incorrectly told me that my front brakes were fine and not the cause of the steering shaking. My guess, they wanted me to sell my used car to them (since my term was coming up in Aug'19) and buy a new one. Can't trust anyone. Very disappointed. Never going back there and seriously thinking of never buying BMW.. More

Samir and team are great! Thank you so much to Samir and team for our 2019 i3s! It was fully charged, tinted, clean and ready to go with a big red bow on top. They gave us a go Thank you so much to Samir and team for our 2019 i3s! It was fully charged, tinted, clean and ready to go with a big red bow on top. They gave us a good price on our 2015 i3 trade-in and it was easy working with them mostly over email and phone since we don’t live in Toronto. Thanks again Samir! More

Samir Umer at BMW Toronto is the best! Just bought a pre-owned BMW X1 for a great price with the help of our sales rep Samir Umer. Great experience and great service. What I especially like Just bought a pre-owned BMW X1 for a great price with the help of our sales rep Samir Umer. Great experience and great service. What I especially liked was that there was an issue we found with the car after the purchase, and BMW didn't hesitate to have it fixed at their cost! They really stand behind their quality guarantee! No hassles and you can trust them to take care of you well. Will buy again from Samir! More

Samir as car dealer has always been most upfront reassuring and dependable Car dealer I have encountered. My farther recommended Samir with good honest acc as car dealer has always been most upfront reassuring and dependable Car dealer I have encountered. My farther recommended Samir with good honest account from his visit in 2016. Arriving Samir took professional time to show me many options. Within my budget and set me up with the car I desired. I was pleasantly surprised he was able hook me up with such a sweet ride. Samir I highly recommend his services at BMW. ***** * More

Vince Is Exceptional! Vince was helpful throughout my entire experience. He is extremely knowledgeable and a great person to work with. I'm a long-time BMW owner and it doe Vince was helpful throughout my entire experience. He is extremely knowledgeable and a great person to work with. I'm a long-time BMW owner and it doesn't get any better than this! I highly recommend seeing Vince Cappella when you're in the market for a BMW. More

Great service from A to Z Bought a 2019 BMW 330i a few days ago. We were lucky to have been helped by Samir Umer. He was very knowledgable, professional and honest, and was abl Bought a 2019 BMW 330i a few days ago. We were lucky to have been helped by Samir Umer. He was very knowledgable, professional and honest, and was able to easily show us cars based on our exact needs. Otherwise, the dealership is full of professional employees, our whole process from choosing the car to taking it back home was smooth and satisfying. Would definitely recommend. More

Awesome service Samir provided us with amazing service and kept us updated while we waited for our new vehicle. All the staff who supported us before and after we pic Samir provided us with amazing service and kept us updated while we waited for our new vehicle. All the staff who supported us before and after we picked up the car were helpful and focused on our experience. More

Very good service Everyone was very nice at the dealership and every thing was very professionally done. Usama was exceptional and took great care and time to answer o Everyone was very nice at the dealership and every thing was very professionally done. Usama was exceptional and took great care and time to answer our questions. The car is very nice and we are thrilled with it. Will definitely refer our friends and family. More