BMW Toronto

Frustrating experience I was delighted that they were able to find an appointment for me to get my winter wheels on my car, but very disappointed that after leaving my car w I was delighted that they were able to find an appointment for me to get my winter wheels on my car, but very disappointed that after leaving my car with them for the entire day, I had to wait even longer for the wheels to be changed. More disappointing that my car wasn't even brought into the service bay until after I returned to pick it up. In all, they had my car for 9 hours to do a 20 minute wheel change, and they didn't even do a courtesy wash on my car. I understand the busy season for winter wheels, but I have had this issue with them in the past, where I return to the dealership on their shuttle at 5 or 5:30 only to find that my service is not yet completed, or that the service has not yet been started. Timothy was pleasant, but not helpful in acknowledging or addressing my concerns. I expected more from a dealership like this one. Other car dealerships seem to respect their customers' time. Not sure why that isn't the case here. If you are having your vehicle serviced here, be ready to wait. More

Great dealership, I had the pleasure of being serviced by Salim Jabban who exceeded all expectations and with his deep knowledge of the product and his great attitude made the process very enjoyable. Salim Jabban who exceeded all expectations and with his deep knowledge of the product and his great attitude made the process very enjoyable. More

Salim Jabban was a pleasure to deal with. A painless and trouble free experience buying a new car with Salim. Whether on phone, text or email his responses were prompt and courteous. He was kn A painless and trouble free experience buying a new car with Salim. Whether on phone, text or email his responses were prompt and courteous. He was knowledgeable and helped with my decision making. More

Bought my second BMW from Bmw Toronto and this time being 2020 M5. Samir Umer again went above and beyond to make sure we got the best deal on this car and ensured us that everything went smoothly. 2020 M5. Samir Umer again went above and beyond to make sure we got the best deal on this car and ensured us that everything went smoothly. More

Outstanding Customer Service Experience with Rizwan M I was in the dealership for service and Rizwan Megji gave me Excellent Service. He really tries to understands the situation and taylors the solution I was in the dealership for service and Rizwan Megji gave me Excellent Service. He really tries to understands the situation and taylors the solution to the customer. He took the time to understand my situation and gave the best solution, when it came to replacing some parts in my BMW. This dealership needs more Service Advisors like Rizwan. 5 star rating, Committed to Customer Service. More

Vince Cappella and BMW didn’t disappoint...again! This is my third car with them, and specifically with Vince. He was very helpful and friendly and I’m very happy with my X3. He even had it delivered, e is my third car with them, and specifically with Vince. He was very helpful and friendly and I’m very happy with my X3. He even had it delivered, earlier than expected, so I could have it before a long road trip. He was also very helpful in teaching me about the car at handover. My only comment is for new buyers to learn about the extra packages available, for items such as tint and wheel protection. So you know what you need/want before the day. Thank you Vince! See you when my lease is up!. More

Great experience with George Stefankiewicz Went in recently to see George Stefankiewicz to talk about buying my third BMW from him. To this day he is the only automobile sales representative o Went in recently to see George Stefankiewicz to talk about buying my third BMW from him. To this day he is the only automobile sales representative of whom I have been a repeat customer. He is someone I would recommend to all of my family and friends without hesitation. He has the most integrity out of anyone I've ever encountered in the automotive industry, and he's an absolute pleasure to deal with. It doesn't matter what level of car you're buying; George will spend as much time with you as you want or need, and he cares most about getting you the best vehicle/deal for your money rather than pushing a sale. So long as I'm driving BMWs, I will always go back to George for my next purchase. More

2019 BMW M550i xDrive Sedan - Samir Umer Samir Umer assisted in my vehicle purchase from selection, customization to delivery of vehicle. His professionalism, attention to detail and timely r Samir Umer assisted in my vehicle purchase from selection, customization to delivery of vehicle. His professionalism, attention to detail and timely responses to all matters is outstanding. I highly recommend Samir Umer at BMW Toronto Sunlight Park. More

Samir Umer the BEST Sales Consultant Samir!!! The best sales consultant. He helped me with the purchase of my new 2019 330i, and made one of my bucket list wishes come to life, BME EUROPE Samir!!! The best sales consultant. He helped me with the purchase of my new 2019 330i, and made one of my bucket list wishes come to life, BME EUROPEAN DELIVERY. Samir worked with me for over 4 months ordering the vehicle i wanted, the way i wanted it, setting everything up with European Delivery and tracking my vehicle as it made its progress all the way from Munich to Toronto! Samir was very proactive, transparent, honest and kept great communication throughout the whole sales process. This is my 3rd BMW and hands down this was the best sales experience all possible only because of Samir. I would highly recommend Samir if you're in the market for a new BMW!!! More

Exceptional Service Vince Cappella best Salesman hands down! We recently purchased our brand new X3 and couldn't be happier. My wife and I dealt with Vince Cappella and he made the process of buying a new vehicl We recently purchased our brand new X3 and couldn't be happier. My wife and I dealt with Vince Cappella and he made the process of buying a new vehicle enjoyable and stress free. He demonstrated superb product knowledge and answered all of our questions and concerns in a professional and friendly manner. At first we were unsure which vehicle would meet our family needs the most. We needed an honest opinion and not just a sales pitch. Thats when he introduced us to the BMW X3 which delivered all that we were looking for in a new family vehicle. We will recommend BMW Toronto and Vince Cappella to anyone looking for a new or used car, and we couldn't be happier that we were able to meet someone who went above and beyond to make us feel confident in our purchase of this amazing machine! More