BMW Toronto

Thanks a lot Usama The experience I had with BMW Toronto was exceptional. From the time I was in contact with the dealership, Usama to be more specific, everything was The experience I had with BMW Toronto was exceptional. From the time I was in contact with the dealership, Usama to be more specific, everything was smooth. He made me feel as if I am his only client, with great attention and respect. All my questions and concerns were addressed on a timely manner. The deal was done in an exceptional time, and a lot to my convince. Usama is a very professional sales expert, and I will definitely come back to him, and recommend him to my friends. More

Samir is the real deal We just leased a new BMW X3 from BMW Toronto, we worked with Samir for a second time and as before had a terrific experience. No surprises, well mana We just leased a new BMW X3 from BMW Toronto, we worked with Samir for a second time and as before had a terrific experience. No surprises, well managed and organized. Took the pain out of the process and made things easy for us. We are thrilled with the new X3 More

Great Experience and very professional Everyone is very friendly and helpful. I've bought 3 cars from BMW Toronto and always a great experience. Definitely recommend to family and friends. Everyone is very friendly and helpful. I've bought 3 cars from BMW Toronto and always a great experience. Definitely recommend to family and friends. More

Great personal attention Got my brand new 330i today and had great personal service to go over all the details with the car. The staff made sure everything was looked after a Got my brand new 330i today and had great personal service to go over all the details with the car. The staff made sure everything was looked after and I never felt as though any detail was being rushed through. A great experience. More

Excellent Experience with Samir I bought a new 2019 330i from Samir and he was a thorough professional throughout the process. He took the time to find me the vehicle that was right I bought a new 2019 330i from Samir and he was a thorough professional throughout the process. He took the time to find me the vehicle that was right for me and I never felt rushed or pressured. I would recommend Samir highly if you're in the market for a new BMW! More

Great to deal with In dealing with George on multiple purchases, I am very pleased with his professionalism and knowledge of BMW products. I would and have highly recomm In dealing with George on multiple purchases, I am very pleased with his professionalism and knowledge of BMW products. I would and have highly recommended him! More

Service, service, service My experience in your dealership was directly related to the salesperson I was helped by. Samir Umer was incredibly knowledgeable about all the produc My experience in your dealership was directly related to the salesperson I was helped by. Samir Umer was incredibly knowledgeable about all the products we looked at. His manner was incredibly courteous and our first visit gave us the confidence to return to him and buy a car. Pick up day was equally satisfying because of the thorough couple of hours of instruction given by Kelli’s Thompson on the vehicle. I would recommend the salesperson and your dealership to anyone interested in the products you sell. More

2018 BMW 5-Series Purchase Transacted with Samir Umer over the purchase of a 2018 5-Series. Samir was a pleasure to work with - no sales psychology or hard sell tactics which is Transacted with Samir Umer over the purchase of a 2018 5-Series. Samir was a pleasure to work with - no sales psychology or hard sell tactics which is typically off-putting. Samir gave me the options for my budget and recommendations based on his experience and the rest was up to me. Easy to deal with and would specifically look out for him again in the future. More

Shady Illegal Practice We have been customers for many years and many cars. In 2016 our car was stolen. We were in the process of purchasing the new BMW, and the dealership We have been customers for many years and many cars. In 2016 our car was stolen. We were in the process of purchasing the new BMW, and the dealership SWITCHED plates in the system!!! ($10 savings for them) from the old car to the new one. For three weeks we were driving the old car ILLEGALLY without the plates. When the vehicle was stolen, the police was looking for the WRONG vehicle due to the plates in the MTO system assigned to the new car the purchase for which was never finalized. The managers SCREAMED ate me and never assisted in rectifying their mistake. Guess what, we never ended buying the BMW, NEVER again. Mercedez and Tesla got our business from now on. More

Will not Honour agreements I agreed to purchase a brand new 2017 BMW R nine T pure bike from the dealership and dealt with Jon Dunnill. Since The bike is 2 years old they offe I agreed to purchase a brand new 2017 BMW R nine T pure bike from the dealership and dealt with Jon Dunnill. Since The bike is 2 years old they offered me a great price that I accepted. I singed the contract and paid my deposit. Was told the bike would take a few days to arrive. After a week of waiting I contacted them for an update and was informed that they could not find the bike in the warehouse. I was naive to assume that BMW Toronto would honour the signed contract and offer a fair solution. They offered me the exact same bike in the 2018 model year for almost $3000 more!!!. When I say the exact same I mean it, same engine, paint, features and styling. They refuse to open a dialog and hide behind the words "theirs nothing we can do. " There are lots of choices in the Toronto areas for BMW Motorrad sales. Stay away from this dealership. They do not care about the customer and do not honour their agreements. More