Birchwood Ford

Golden treatment I was in looking for a change of vehicles and happen to meet a great person by the name of George. I told him what I was looking for and he happily di I was in looking for a change of vehicles and happen to meet a great person by the name of George. I told him what I was looking for and he happily did the research for me thru his inventory to find me what I specifically asked. Surprisingly he had four vehicles to choose from. It all came down to color combinations. The pricing was also similar and within what I wanted to pay for my new vehicle. George is very honest and straight forward. He made my car buying experience enjoyable. I am very happy with my vehicle. I will be buying another vehicle from him. Thank you George for the “Gold” treatment. More

Trustworthy, reliable I have been having Birchwood service my SUV since we bought it in August 2011. I know I can trust them to help me keep my vehicle in top running order I have been having Birchwood service my SUV since we bought it in August 2011. I know I can trust them to help me keep my vehicle in top running order. I am confident that they have my best interests at heart. They are honest, hard-working, reliable, competent people - and friendly to boot. Thank you to every one of them who worked on my car over the years. More

3rd time is hopefully the charm My vehicle has been in 3 times for the same repair. The service person, Honesto was excellent with his service and understanding of my frustration. My vehicle has been in 3 times for the same repair. The service person, Honesto was excellent with his service and understanding of my frustration. I cannot believe the repair lasted 30 days each time. More

Friendly and helpful staff Got an oil change and inspection done. Don Jenkins was really helpful in explaining the recommendations and costs involved including a printout of all Got an oil change and inspection done. Don Jenkins was really helpful in explaining the recommendations and costs involved including a printout of all results. More

Pleasant experience Just took our vehicle to Birchwood Ford on Regent for the first oil change & tire rotation since we purchased the car last summer. The staff were very Just took our vehicle to Birchwood Ford on Regent for the first oil change & tire rotation since we purchased the car last summer. The staff were very friendly and prompt. All the work was done while we waited. If this is an example of what to expect going forward, I wouldn't hesitate to recommend them to other customers. More

Excellent! I am very Satisfied with the Service I received from Don Jenkins, as he explained the problem that I am experiencing with my Explorer and that Ford is I am very Satisfied with the Service I received from Don Jenkins, as he explained the problem that I am experiencing with my Explorer and that Ford is looking into a software repair to solve the heated seats not working when remote starting the vehicle. Thanks so much for your courteous and friendly Service. More

Extremely satisfied, great customer experience! Damon was our salesman, he was a pleasure to deal with. Each individual we dealt with was extremely knowledgeable and ready to answer all of our quest Damon was our salesman, he was a pleasure to deal with. Each individual we dealt with was extremely knowledgeable and ready to answer all of our questions. Love working with Birchwood Ford! More

Regular Service on our F-150 Absolutely the best service !! They make sure all service warranty is up to date and recommend what is needed to make sure our F-150 is running smoot Absolutely the best service !! They make sure all service warranty is up to date and recommend what is needed to make sure our F-150 is running smoothly ... timely manner and friendly atmosphere !! More

Purchase Kind, friendly staff. Honest and delivered on all promises. Straight forward with no hidden agendas. It was my pleasure to do business with them. We Kind, friendly staff. Honest and delivered on all promises. Straight forward with no hidden agendas. It was my pleasure to do business with them. We will definitely be back again. More

New purchase Terrific service, pricing, and a general overall great experience. I would absolutely recommend this dealership to anyone looking to purchase a vehicl Terrific service, pricing, and a general overall great experience. I would absolutely recommend this dealership to anyone looking to purchase a vehicle. . Looking forward to dealing with this company. More