Birchwood Ford

Great customer service Brought my truck in for a Winter special oil change and others and I was given a comprehensive list of items that would need to be worked on. What I l Brought my truck in for a Winter special oil change and others and I was given a comprehensive list of items that would need to be worked on. What I loved was that the report was provided by email before I could pick up the truck and it allowed me to schedule some of the recommended repairs done then. When I went to pick it up Bryan provided additional information on what was done and ETAs when work could be scheduled as he called up the parts department checking to see if the parts were available and the earliest I could book for additional service. More

Service Center Excellent customer service and quick service. I call the day before, drop of in the next morning, pick it up in the afternoon, they keep me updated. G Excellent customer service and quick service. I call the day before, drop of in the next morning, pick it up in the afternoon, they keep me updated. Great service for your buck. More

Price and service Very fair on their used vehicle pricing.....Jodi was a pleasure to do business with. We would recommend them to anyone looking for a great deal! Very fair on their used vehicle pricing.....Jodi was a pleasure to do business with. We would recommend them to anyone looking for a great deal! More

They care about you They keep you updated while they are fixing your car. Free drop off and pick up. Great customer service Jordan! Thank you so much for assisting They keep you updated while they are fixing your car. Free drop off and pick up. Great customer service Jordan! Thank you so much for assisting More

good job Service has to record even small problems been solved for any vehicle at shop. No records means no history and that effect to next problems upcoming . Service has to record even small problems been solved for any vehicle at shop. No records means no history and that effect to next problems upcoming . Be more ocurite . More

Quick service Called on a Thursday needed truck back Monday and it was completed and ready to go as promised Also kept me updated on work progress Called on a Thursday needed truck back Monday and it was completed and ready to go as promised Also kept me updated on work progress More

beyond grateful i am beyond grateful for having Jodi and Tim as both my guidance on purchasing the 2016 XLT F150 Sport. they were the ones that made all of this happe i am beyond grateful for having Jodi and Tim as both my guidance on purchasing the 2016 XLT F150 Sport. they were the ones that made all of this happen. if it wasnt for them, i probably wouldnt be driving this beauty. i thank both of them for such a great experience and for being soooo patient with me and my family. keep doing what you guys are doing!!! More

Service you can trust Birchwood service is friendly, knowledgeable and comprehensive. Service you can trust. The service advisors, the technicians and all customer servic Birchwood service is friendly, knowledgeable and comprehensive. Service you can trust. The service advisors, the technicians and all customer service contact staff ensure a very positive experience More

New F150 XLT sport I felt comfortable with Jodi and Tyrone. They made it an enjoyable experience. They found exactly what I was looking for without the pressure that I'v I felt comfortable with Jodi and Tyrone. They made it an enjoyable experience. They found exactly what I was looking for without the pressure that I've experienced at other dealerships. More

Full Circle My boyfriend and I bought 3 vehicles from this dealership in the past, and have recently come back to purchase our fourth! The customer service and fr My boyfriend and I bought 3 vehicles from this dealership in the past, and have recently come back to purchase our fourth! The customer service and friendly atmosphere are exceptional! I will never go to another Ford dealership! They have exceeded my expectations and make us feel so welcome and taken care of all the time! Thank you to Tyrone, Chris, Liam, Peter and RJ who have taken the time to talk with us and help us in making our decision and making our lives so much easier and better! More