Birchwood Ford

Annual tire swap The tire swap was fast and easy. Service advisor Devon was friendly and helpful. Work that was done was well explained to me after and what work would The tire swap was fast and easy. Service advisor Devon was friendly and helpful. Work that was done was well explained to me after and what work would be required on the next visit. More

Very happy with my experience at Birchwood Ford My experience with Chris Kaufmann was great. He had all the answers I needed during the purchasing process. He was very helpful in helping select the My experience with Chris Kaufmann was great. He had all the answers I needed during the purchasing process. He was very helpful in helping select the best vehicle for my needs. I highly recommend Chris Kaufmann as your salesman. More

Friendliest car salesman ever I was simply amazed by how well i was treated by Goerge.Really friendly and easy to talk to kinda guy, helped me figure out what i wanted and how i wa I was simply amazed by how well i was treated by Goerge.Really friendly and easy to talk to kinda guy, helped me figure out what i wanted and how i wanted it.Very straight forward and puts in the work and effort for you.Really recommend this guy helped me get my dream car a ford mustang. More

Golden treatment I was in looking for a change of vehicles and happen to meet a great person by the name of George. I told him what I was looking for and he happily di I was in looking for a change of vehicles and happen to meet a great person by the name of George. I told him what I was looking for and he happily did the research for me thru his inventory to find me what I specifically asked. Surprisingly he had four vehicles to choose from. It all came down to color combinations. The pricing was also similar and within what I wanted to pay for my new vehicle. George is very honest and straight forward. He made my car buying experience enjoyable. I am very happy with my vehicle. I will be buying another vehicle from him. Thank you George for the “Gold” treatment. More

Trustworthy, reliable I have been having Birchwood service my SUV since we bought it in August 2011. I know I can trust them to help me keep my vehicle in top running order I have been having Birchwood service my SUV since we bought it in August 2011. I know I can trust them to help me keep my vehicle in top running order. I am confident that they have my best interests at heart. They are honest, hard-working, reliable, competent people - and friendly to boot. Thank you to every one of them who worked on my car over the years. More

3rd time is hopefully the charm My vehicle has been in 3 times for the same repair. The service person, Honesto was excellent with his service and understanding of my frustration. My vehicle has been in 3 times for the same repair. The service person, Honesto was excellent with his service and understanding of my frustration. I cannot believe the repair lasted 30 days each time. More

Friendly and helpful staff Got an oil change and inspection done. Don Jenkins was really helpful in explaining the recommendations and costs involved including a printout of all Got an oil change and inspection done. Don Jenkins was really helpful in explaining the recommendations and costs involved including a printout of all results. More

Pleasant experience Just took our vehicle to Birchwood Ford on Regent for the first oil change & tire rotation since we purchased the car last summer. The staff were very Just took our vehicle to Birchwood Ford on Regent for the first oil change & tire rotation since we purchased the car last summer. The staff were very friendly and prompt. All the work was done while we waited. If this is an example of what to expect going forward, I wouldn't hesitate to recommend them to other customers. More

Excellent! I am very Satisfied with the Service I received from Don Jenkins, as he explained the problem that I am experiencing with my Explorer and that Ford is I am very Satisfied with the Service I received from Don Jenkins, as he explained the problem that I am experiencing with my Explorer and that Ford is looking into a software repair to solve the heated seats not working when remote starting the vehicle. Thanks so much for your courteous and friendly Service. More

Extremely satisfied, great customer experience! Damon was our salesman, he was a pleasure to deal with. Each individual we dealt with was extremely knowledgeable and ready to answer all of our quest Damon was our salesman, he was a pleasure to deal with. Each individual we dealt with was extremely knowledgeable and ready to answer all of our questions. Love working with Birchwood Ford! More