Willie Mejia | Page 2

We had an excellent customer experience with Honda Valley stream , from sales dept up to service dept , Our car needs to replace window and they act fast order the parts right away , Clara Torres our Valley stream , from sales dept up to service dept , Our car needs to replace window and they act fast order the parts right away , Clara Torres our service advisor is very professional and quick . I would say we are really amazed on the service dept ,this is our 3rd car purchase from Honda of Valley stream , I can actually compare it to a luxury car service the after sale’s customer service is so amazing and that’s for real . Highly recommended HOnda of Valley Stream . More

by vaysa_alipio Verified Customer Verified Customer

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My service attendant Kevin was very rude. Tried to get Mark to assist but No. Tried to get Mark to assist but No. More

by traceyme.talia Verified Customer Verified Customer

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Love the waiting area, very comfortable. Brianna has a nice personality & kept me informed every step of the way. Brianna has a nice personality & kept me informed every step of the way. More

by lioness58 Verified Customer Verified Customer

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Mark was amazing. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. More

by MEFRANZESE Verified Customer Verified Customer

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They worked with me and gave proper recommendations in my car repairs. They had the mechanic tell me personally all problems I could encounter if I didn’t do the repairs. car repairs. They had the mechanic tell me personally all problems I could encounter if I didn’t do the repairs. More

by RAMONC59 Verified Customer Verified Customer

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Amazing service! Very knowledgeable and friendly staff. They always treat their customers with 5 star service. Very knowledgeable and friendly staff. They always treat their customers with 5 star service. More

by alyssamrosenthal21 Verified Customer Verified Customer

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Excellent service. It was a pleasure to work with such professional and knowledgeable individuals. I would recommend them to others It was a pleasure to work with such professional and knowledgeable individuals. I would recommend them to others More

by scshepherd Verified Customer Verified Customer

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Professional, reliable and efficient service. Great customer service. Affordable quality parts and products. Convenient location Great customer service. Affordable quality parts and products. Convenient location More

by dwatson.thomas Verified Customer Verified Customer

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The running around at Honda of Valley Stream Where do I start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hour start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hours later, the tire pressure came back on. I called the dealer to let them know that I need to go back to see what is going on since the light came back on. Three weeks passed after trying to get an immediate appointment. Finally, I walked in and told them to check it out on the car on the “air”. Mr. Marcel informs me of my “surprise” … yes, a nail on the tire and it will cost $25 if they have to “plug” it. I have warranty on my tires, it took three (3) hours to fix a nail in a tire and finally got the $25 waived. I tried to call Mr. Rosenthal who was out until Friday, however, I can get in touch with Mr. Willie Mejia. I called Mr. Mejia; he answered the phone, I tried to explain to him the situation, but he stayed quiet, then a dial tone. After a few more attempts of the phone calls, they started to go straight to voicemail. There’s always an issue at Honda of Valley Stream. I stopped going to them when I had my 2013 CRV, now that this is a brand-new car, I decided to give them another opportunity. What a mistake, it just got worse. More

by DJROSALES957 Verified Customer Verified Customer

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1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true example of a great leadership he was courteous resolved my issue cleared the misunderstanding regarding maintenance & inserviced the service advisor. Mr. Mejia convinced me to come back to valley stream honda for future honda service needs which I am looking forward to. I also like to mention cashier & the gentleman who received the vehicle upon arrival both were courteous. More

by usman79us Verified Customer Verified Customer

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