William Nigh
William Nigh at Shields Auto Center
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William Nigh | Page 2

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.6
29 Reviews
4.6

29 Reviews

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29 Reviews of William Nigh

August 20, 2023

Dealership Rating
Employee Rating

Was very helpful & accommodating, offered a ride so I didn't have to sit there most of the day. More

by kirbypat1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

Aug 24, 2023

Shields Auto Center responded

We appreciate your feedback. We take pride in knowing our customers are happy with their experience!

August 16, 2023

Dealership Rating
Employee Rating

They perform the service in a timely manner. The wait time at this dealership is much shorter than other dealerships I have taken my truck to for the same service in the past 3 years. Waiting ar More

by mkt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

Aug 16, 2023

Shields Auto Center responded

Thank you so much for taking the time to share your experience with our Service Department at Shields Auto Center. We take pride in knowing that our customers are happy!

August 15, 2023

Dealership Rating
Employee Rating

Waiting area is very clean. Rest Rooms are very clean also. Facility is very easy to get to from the interstate. More

by donnaswick
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

Aug 16, 2023

Shields Auto Center responded

Thank you, Donna! This is great feedback!

July 28, 2023

Dealership Rating
Employee Rating

The service assistant who called to tell me what was wrong with my car, was not knowledgable about my account. He told me I needed a new radiator and that it would cost $1,400 to$1,600. I was stunned- More

by gemini52250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Shields, Dale Scudder , Rich Drennan

July 18, 2023

Dealership Rating
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Service was great. The works and a small problem with a window in less than an hour. All pleasant. Great experience. More

by seedman08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

July 13, 2023

Dealership Rating
Employee Rating

Great service ,informative, polite, very efficient. The department manager kept me informed as to Tim,and what was needed to be accomplished. More

by sanrodh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

July 13, 2023

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Employee Rating

The Service Department at Shields in Rantoul has improved 100%. When I went to the service department, I was greeted with a smile and a pleasant voice. What a wonderful welcome!! Keep up the outstanding s More

by Judy Lubben
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan

July 12, 2023

Dealership Rating
Employee Rating

As always Sheilds did a fantastic job. Schudder and his staff did a great job! More

by tfinger3715
Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Dale Scudder , Rich Drennan, Lori

June 07, 2023

Dealership Rating
Employee Rating

Very good service and people are very nice and helpful that’s why I bring my vehicle to you guys good dealer More

by cardinals1149
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 30, 2023

Dealership Rating
Employee Rating

They always treat me with respect. I drive from Champaign because I like the way they repair/work on my vehicles. More

by bill@whuffman.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder , Rich Drennan, Ford mechanic

Jun 01, 2023

Shields Auto Center responded

We are thrilled that you are satisfied with our services. Your feedback is much appreciated, and we hope to be of help again soon!

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