William Cossman | Page 2

Very courteous, professional and knowledgeable. Highly recommend them for any and all service needs. Work done in a timely fashion. Highly recommend them for any and all service needs. Work done in a timely fashion. More

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Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

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Fast and easy, great customer service. In and out and no stress at all thank you. In and out and no stress at all thank you. More

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Service Advisor, Adniel Garcia is a very professional -asks good questions, focused on what I need to have done. -asks good questions, focused on what I need to have done. More

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Long time customer, great service department with convenient scheduling. Chelsie and Mark are very good advisors. convenient scheduling. Chelsie and Mark are very good advisors. More

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Kim was so helpful and informative. The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy! The dealership worked with me and was honest and thorough throughout the whole process. They made leasing so easy! More

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My service issue was addressed timely and resolved quickly. I have been a long term customer of Lehigh Valley Acura. quickly. I have been a long term customer of Lehigh Valley Acura. More

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Service is always friendly and respectful. They do a great job. Car done on time and cleaned They do a great job. Car done on time and cleaned More

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Brought car over for service, was met with staff that really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to really didn’t want help their customers. Acted like I was doing them a favor for bringing the car over for service. The service department needed to order a part, and someone else was going to contact me once the part arrived. I was never contacted and had to call in several days later to inquire about status. Turns out that the past had arrived a week earlier but nobody cared to call to let me know. I scheduled the service again and was met by same unprofessional staff. The dealer offers car washes for all services, but I did not get one with the excuse that “customer rejected car wash”. I was never asked for a car wash… Please take your business elsewhere, I found that Acura dealers all around treat customers without courtesy. Honda dealers do a much better job at that. More

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Service is good but expensive. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. The shuttle service is a great feature. $175 to install a map update. Should be a curtesy for a repeat customer. More

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