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Ray Ruiz

Overview Reviews (9) Inventory (104)

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Ray Ruiz

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Ray Ruiz

Product Specialist and Leasing Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0

9 Reviews

Overview Reviews (9) Inventory (104)

5.0

9 Reviews

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9 Reviews of Ray Ruiz

January 25, 2024

Dealership Rating

Employee Rating

Very convenient, I was in and out within 15 min with a loaner. Thanks for teasing me into a new integra loaner. Thanks for teasing me into a new integra More

by sylwia.halat

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 25, 2024 -

Lehigh Valley Acura responded

Sylwia, we're glad to know your visit to Lehigh Valley Acura was quick and convenient! We hope you enjoyed the teaser of the new Integra. Thanks for stopping by!

January 16, 2024

Dealership Rating

Employee Rating

Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

by Iggysmalls83

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: William Cossman, Kay Frederick, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana, Andy Llano , Zach Kotran

Helpful 0

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Jan 16, 2024 -

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our team at Lehigh Valley Acura and are enjoying your new 2023 Acura MDX Type S! Thanks for recommending us, we truly appreciate it.

December 20, 2023

Dealership Rating

Employee Rating

Chelsie was very professional about understanding my issues and fixing my problems. I would recommend using her for all your service needs. issues and fixing my problems. I would recommend using her for all your service needs. More

by Kstes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eoin Walshe

Helpful 0

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Dec 21, 2023 -

Lehigh Valley Acura responded

We're glad to know that Chelsie was able to assist you effectively with your service needs at Lehigh Valley Acura. Your recommendation means a lot, and we hope to see you again down the road!

November 23, 2023

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Employee Rating

Fast and easy, great customer service. In and out and no stress at all thank you. In and out and no stress at all thank you. More

by pearl1219

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Cossman, Kay Frederick, Drew Seltzer, Yosmar Mendoza Gomez, Kim Santana , Zach Kotran

Helpful 0

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Nov 25, 2023 -

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

December 23, 2022

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Employee Rating

Best dealership around. Ray and everyone there does amazing to get you in and out of there with whatever car you want! Ray and everyone there does amazing to get you in and out of there with whatever car you want! More

by Dasheenr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones

Helpful 0

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Dec 23, 2022 -

Lehigh Valley Acura responded

Thank you for the great review. It’s always fun when your family comes in!

September 20, 2022

Dealership Rating

Employee Rating

Very easy purchase Very happy with final product the only issue I had I had was when they did the all change they forgot to tighten the oil plug all the way the way which resulted in an oil leak excellent issue I had I had was when they did the all change they forgot to tighten the oil plug all the way the way which resulted in an oil leak excellent sales person. More

by Omargarcia3357

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yosmar Mendoza Gomez, Kim Santana

Helpful 0

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December 15, 2021

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Employee Rating

Ray was honest, polite, and quick! Never felt so good buying a car! I would highly recommend working with him. buying a car! I would highly recommend working with him. More

by Molly

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 1

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June 29, 2021

Dealership Rating

Employee Rating

I love Lehigh valley Acura and the workers here. Everyone is very nice and are very helpful overall a very good experience with these people. is very nice and are very helpful overall a very good experience with these people. More

by Basilio

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kay Frederick, Matthew Jones , Zach Kotran, Ron Wood

Helpful 0

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March 04, 2021

Dealership Rating

Employee Rating

Not friendly whatsoever. Second I walked in he claims he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid he’s “there for the customer.” Completely lied to our faces about multiple things related to the car. Went back in and he tried at all costs to avoid his customer that he tried screwing over. Absolutely terrible business More

by Tanner Ferraro

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Mar 30, 2021 -

Lehigh Valley Acura responded

Tanner - we are very sorry to learn of your dissatisfaction. It's our understanding that this all relates to a second key not coming with the pre-owned vehicle that you purchased. Once brought to the attention of our sales manager Eoin Walshe, he promptly made arrangements to provide you with a second key. We apologize for any dissatisfaction you experienced in dealing with Ray. We would appreciate any reconsideration after resolving this matter. Sincerely - Andrew Wright, Vice President

Dealership Inventory (104 Vehicles)

2024 Acura MDX | new

$65,450

2024 Acura MDX

new

Lunar Silver Metallic exterior

Automatic

All-wheel Drive

$65,450

View Vehicle Details

View Details

2024 Acura MDX | new

$59,000

2024 Acura MDX

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$59,000

View Vehicle Details

View Details

2024 Acura RDX | new

$48,950

2024 Acura RDX

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$48,950

View Vehicle Details

View Details

2024 Acura MDX | new

$59,000

2024 Acura MDX

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$59,000

View Vehicle Details

View Details

2024 Acura RDX | new

$48,950

2024 Acura RDX

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$48,950

View Vehicle Details

View Details

2024 Acura MDX | new

$59,000

2024 Acura MDX

new

MAJESTIC BLACK PEARL exterior

Automatic

All-wheel Drive

$59,000

View Vehicle Details

View Details

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Ray Ruiz

Product Specialist and Leasing Consultant

Lehigh Valley Acura

9 Reviews of Ray Ruiz

Dealership Inventory (104 Vehicles)

Had a great experience?Spread the word.

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