Will Mooney
Will Mooney at Shottenkirk Ford Granbury
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Will Mooney

Sales Associate

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Will Mooney

April 13, 2024

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Employee Rating

Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an More

by samrodgers1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 03, 2024

Dealership Rating
Employee Rating

Melissa won by Business for Shottenkirk and Sales proceeded to lose it. Typical obfuscation of detail about the deal I was making. Had I had an option (long story), I would have left this dealership More

by DCLOWER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa Cates, Tom Dyer, Coleman Atwood , Josh Greene

Apr 04, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

Apr 04, 2024

DCLOWER35 responded

There is no need to attempt in contacting this Dealership. The Sales Department is incapable of following through on a promise, and calling me back wouldn't happen (it hasn't yet after almost a week). They've earned their derogatory nickname ... "Sh*ttenkirk"

March 01, 2024

Dealership Rating
Employee Rating

Love this Dealership. Down to earth staff throughout from Sales, Service, Parts. They are genuine people to work with. They really care for their customers. More

by QC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Collin Baker

February 17, 2024

Dealership Rating
Employee Rating

The general manager took time out of his day to make sure my transaction was completed quick and professionally . The salesman William Mooney was a breath of fresh air no pressure at all a true professional More

by codybear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Dyer , Collin Baker

Feb 20, 2024

Shottenkirk Ford Granbury responded

cody, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 15, 2024

Dealership Rating
Employee Rating

Excellent service. Fast and easy. Mark leet rocked! Great experience over all. Will recommend to friends More

by bcarterddc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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