Beau Surratt

The staff is very friendly! They got me in and out quickly. I absolutely love my new car! They got me in and out quickly. I absolutely love my new car! More

by SHELBYJF98 Verified Customer Verified Customer

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Great service experience! Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome! Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome! More

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Sales was good, how's service, Bo was a pro, he sold me & my brother each a truck. my brother each a truck. More

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Beau was great from start to finish, a real class act guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** guy. We would definitely do business again with him! ****Beau, your parents are adorable🪴!**** More

by BRITNEYM80’ Verified Customer Verified Customer

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Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More

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Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding. More

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Our overall experience at Shottenkirk Ford was good. Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance. More

by FORRESTJ.HUNTER Verified Customer Verified Customer

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Fantastic service, all the way from sales to finance. All of my concerns were addressed and handled with care. All of my concerns were addressed and handled with care. More

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Shottenkirk Ford has a well stocked dealership with sales associates willing to help get the vehicle you want. associates willing to help get the vehicle you want. More

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Shottenkirk Ford in Granbury is an excellent place to do business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in a business. My salesman Beau was awesome. I told beau what I was looking for and he delivered. He was able to get me the asking price for my trade in along with a good price for my new truck. The overall experience was very good. More

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