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Tom Dyer

Overview Reviews (6) Inventory (239)

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Tom Dyer

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Tom Dyer

Sales Manager

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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4.5

6 Reviews

Overview Reviews (6) Inventory (239)

4.5

6 Reviews

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6 Reviews of Tom Dyer

April 23, 2024

Dealership Rating

Employee Rating

Sales was good, how's service, Bo was a pro, he sold me & my brother each a truck. my brother each a truck. More

by TUBBY2X

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Beau Surratt

Helpful 0

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Apr 24, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 14, 2024

Dealership Rating

Employee Rating

Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More

by SISCOKID1965

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Beau Surratt, Brian Curtis

Helpful 0

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Apr 15, 2024 -

Shottenkirk Ford Granbury responded

April 13, 2024

Dealership Rating

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Melissa was very respectful and accommodating, however the service was extremely slow as well as pricy. the service was extremely slow as well as pricy. More

by Randy McEntire

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Melissa Cates, Wendell Gray, Brian Curtis

Helpful 0

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Apr 15, 2024 -

Shottenkirk Ford Granbury responded

Randy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

April 03, 2024

Dealership Rating

Employee Rating

Melissa won by Business for Shottenkirk and Sales proceeded to lose it. Typical obfuscation of detail about the deal I was making. Had I had an option (long story), I would have left this dealership proceeded to lose it. Typical obfuscation of detail about the deal I was making. Had I had an option (long story), I would have left this dealership in a heartbeat (Find someone else to buy a vehicle from! More

by DCLOWER35

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Melissa Cates, Coleman Atwood, Will Mooney , Josh Greene

Helpful 0

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Apr 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

Apr 04, 2024 -

DCLOWER35 responded

There is no need to attempt in contacting this Dealership. The Sales Department is incapable of following through on a promise, and calling me back wouldn't happen (it hasn't yet after almost a week). They've earned their derogatory nickname ... "Sh*ttenkirk"

February 26, 2024

Dealership Rating

Employee Rating

Everyone was polite and professional. We were greeted by everyone when we arrived for our appointment. We were very happy with the deal we received, and I purchased the extended warranty We were greeted by everyone when we arrived for our appointment. We were very happy with the deal we received, and I purchased the extended warranty with oil change maintenance. My wife loves her new Bronco! More

by Maverick

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josiah Caro, Josh Greene

Helpful 0

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Feb 27, 2024 -

Shottenkirk Ford Granbury responded

Maverick, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 17, 2024

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Employee Rating

The general manager took time out of his day to make sure my transaction was completed quick and professionally . The salesman William Mooney was a breath of fresh air no pressure at all a true professional my transaction was completed quick and professionally . The salesman William Mooney was a breath of fresh air no pressure at all a true professional from start to finish . More

by codybear

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Will Mooney , Collin Baker

Helpful 0

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Feb 20, 2024 -

Shottenkirk Ford Granbury responded

cody, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

Dealership Inventory (239 Vehicles)

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Four-wheel Drive

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2021 Honda Pilot | used

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All-wheel Drive

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2021 Ford F-150 | used

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2021 Ford F-150

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Rapid Red Metallic Tinted Clearcoat exterior

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Four-wheel Drive

$45,443

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2019 Ram 1500 | used

$39,789

2019 Ram 1500

used

Delmonico Red Pearlcoat exterior

Automatic

Rear-wheel Drive

$39,789

View Vehicle Details

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2024 Ford F-150 | new

$54,593

2024 Ford F-150

new

Oxford White exterior

Automatic

Four-wheel Drive

$54,593

View Vehicle Details

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2024 Ford Explorer | new

$40,627

2024 Ford Explorer

new

Iconic Silver Metallic exterior

Automatic

Rear-wheel Drive

$40,627

View Vehicle Details

View Details

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Tom Dyer

Sales Manager

Shottenkirk Ford Granbury

6 Reviews of Tom Dyer

Dealership Inventory (239 Vehicles)

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