Wayne Hill
Wayne Hill at Miracle Ford
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Wayne Hill

Parts Manager

Miracle Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.4
25 Reviews
4.4

25 Reviews

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25 Reviews of Wayne Hill

June 28, 2023

Dealership Rating
Employee Rating

Professional. Trustworthy. Caring. Fun to work with. The building was clean, well taken care of. More

by Jim Southard
Sales Price Transparency
Recommend Dealer
Yes
Jul 01, 2023

Miracle Ford responded

Thank you Jim! We appreciate your business!

December 24, 2022

Dealership Rating
Employee Rating

Had a pleasant experience. Ryan went above and beyond to get us taken care of right before the holiday More

by dford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2022

Miracle Ford responded

Thank you for your comments about getting taken care of quickly and for your 5-Star review. Happy Holidays!

November 04, 2022

Dealership Rating
Employee Rating

Always have a good experience there. TJ and the service team are great. Highly recommend More

by DRCARTER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Donnie Hulan, TJ Pardue

Nov 05, 2022

Miracle Ford responded

So glad to hear! We appreciate your business.

August 17, 2022

Dealership Rating
Employee Rating

TJ and Jessica were Awesome. They listened to my concerns and handled them in a timely and professional manner. They both are the reason I continue to get all my vehicles service More

by wc6591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2022

Miracle Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

July 20, 2022

Dealership Rating
Employee Rating

Took f150 truck in for service 7-5-22, they ordered the part that day, but it is now the 7-20-22 and they can't tell us anything about the part or why they can't get the truck repaired, I found out that More

by mary.c
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2022

Miracle Ford responded

Mary, I am sorry to hear about how you feel. This is Robert Fleites, the fixed operations director, and I will call you back to help remedy this situation to earn a 5 star rating, which is our goal always at Miracle.”

Jul 25, 2022

mary.c responded

I called and spoke to who is thought was the owner, but I'm not real sure, however he said he would look into the problem and call me back. I waited but no one called me back. The next morning a call came from the Service dept. stating the truck was ready to be picked up and it was fixed.

July 14, 2022

Dealership Rating
Employee Rating

I was impressed with the professional staff. Other than the long lead time for the vehicle I ordered, the actual purchase, financing, and delivery went smooth. Sandra and Wayne were a pleasure t More

by JOHNSWILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Piper, Sandra Jones

Jul 16, 2022

Miracle Ford responded

Thank you! So glad that Sandra, Wayne, and our entire team were able to make it happen for you!

August 07, 2021

Dealership Rating
Employee Rating

Olivia was an awesome sales rep. Highly recommend!! She was able to get me in the vehicle I wanted for my budget. Bet satisfied working with her! More

by seijae85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Morgan , Cameron Hall, Olivia Tipton, My

Aug 07, 2021

Miracle Ford responded

Thank you! So glad that Olivia and team were able to make it happen for you. We appreciate your business!

May 14, 2021

Dealership Rating
Employee Rating

Everyone was very informative, kind, and no pressure. The follow up was great and took care of all questions and concerns promptly. Would recommend everyone to shop here. More

by ricdsimmons183
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mellons

May 14, 2021

Miracle Ford responded

So glad to hear. Thank you for taking the time to leave a review!

May 15, 2021

ricdsimmons183 responded

Very friendly staff and more than willing to help. Just can't beat the customer service. Thanks for everything you did.

February 26, 2020

Dealership Rating
Employee Rating

Pat was really easy to work with and very friendly. He above and beyond expectations! A really genuine gentleman. Will be looking forward to doing future business! More

by Ivegotnothingtolose85
Recommend Dealer
Yes

Other Employees Tagged: Sandra Jones , Patrick "Pat" Felton

Feb 27, 2020

Miracle Ford responded

Thank you for the great review! We are proud to have Pat on the team. Welcome to the Miracle Auto Family!

December 04, 2019

Dealership Rating
Employee Rating

Thank you Ken, Jim, and Mark for making my 4th car purchase from y’all as easy as the first. I love my Edge and am thankful to have a dealer in the community I live. More

by thegregorys
Recommend Dealer
Yes

Other Employees Tagged: Jim Morgan, Ken "KJ" Johnson , Thanks to Mark Ledford for his assistance as well.

Dec 07, 2019

Miracle Ford responded

We truly appreciate the great review @thegregorys!

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