Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Tom Francis
Refer Me
Tom Francis | Page 2
Service Advisor
Mark Miller Subaru Midtown
3535 South State Street
Salt Lake City, UT 84115
153 Reviews
153 Reviews of Tom Francis
May 15, 2020
Always awesome! The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That per The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That person doesn’t have my car history and want I need. More
by subarugirl
Other Employees Tagged: Lance Carmichael, Josh Gathercole , Rick Northup
Helpful 
May 10, 2020
Honesty I had a indicator light come on while driving from Salt Lake to Denver. I took it to a Subaru dealer near Lakewood, Co and was told I needed a new tr I had a indicator light come on while driving from Salt Lake to Denver. I took it to a Subaru dealer near Lakewood, Co and was told I needed a new transmission. I drove it home and had Mark Miller Subaru look at it and they told me it was just a dirty radiator. They cleaned it and I was out the door. Thank you Mark Miller Subaru for being honest. You have earned my business again. More
by Rick Hanson
May 06, 2020
Service Replaced our Forester battery in a timely manner. Was able to work safely in the lounge while the work was done. Excellent service by the team. Replaced our Forester battery in a timely manner. Was able to work safely in the lounge while the work was done. Excellent service by the team. More
by bmaulding
May 05, 2020
The home pickup/return service was excellent. The person who drove the vehicles did a professional job,very helpful and thorough. The garage staff explained the repair in a understandable way. who drove the vehicles did a professional job,very helpful and thorough. The garage staff explained the repair in a understandable way. More
by Gcwright
Other Employees Tagged: Hi
April 27, 2020
I bought my first new car from mark miller Toyota more than 15 years ago. We have purchased 2 other vehicles from other dealers, both didn’t go well. So when we decided to get a new to us Subaru we knew w than 15 years ago. We have purchased 2 other vehicles from other dealers, both didn’t go well. So when we decided to get a new to us Subaru we knew we should only go to mark miller. Thanks for all the help with the new car and the more than 15 years keeping my scion still running great. I’m sure I’ll get at least another 5 out of it. More
by Vejovis
Other Employees Tagged: Jon Phizacklea, Josh Gathercole, Tony Rossi , Seth Krinke
April 16, 2020
Attentive service department, best dealership I have ever dealt with. Highly recommend. Great and safe service despite covid-19. Thanks for offering the free pick up service! dealt with. Highly recommend. Great and safe service despite covid-19. Thanks for offering the free pick up service! More
by Lisa
Other Employees Tagged: Josh Gathercole, Tony Martinez , Seth Krinke
April 14, 2020
Always good I called called Tom Francis, told him what it needed. Within minutes I was called back to set up my appointment with the service department/ Everyo I called called Tom Francis, told him what it needed. Within minutes I was called back to set up my appointment with the service department/ Everyone was so very helpful. I will always use and recommend Mark Miller. The staff is so courteous. Thanks, and stay well!, Margie More
by margie
April 08, 2020
Car pickup was critical for me I only needed an oil change and new wiper blades but they were willing to pick up my car, service it and return it to my home. I was impressed by the I only needed an oil change and new wiper blades but they were willing to pick up my car, service it and return it to my home. I was impressed by the young men who did the pickup and delivery. They were clean-cut and polite. As an 84 year-old widow, this was a great service for me. Thank you. More
by jerrymatheson
Other Employees Tagged: Josh Gathercole, Tony Martinez , Seth Krinke
March 28, 2020
Above and beyond The unexpected and greatly appreciated free valet service made it possible to get my vehicle serviced in these hard times, which was truly a gift as w The unexpected and greatly appreciated free valet service made it possible to get my vehicle serviced in these hard times, which was truly a gift as we were over our time limit on the needed work. We also were able to get the recall taken care of. All this was well done in a timely manner, and kindly. The Mark Miller team who performed the work did it professionally and left us with a very good opinion of the company. I don't know the exact names of those who helped but the entire service team deserves mention. Thank you. More
by happysubieowner
Other Employees Tagged: Josh Gathercole, Tony Martinez , Seth Krinke
