Lance Carmichael

Smooth, simple, sincere Not sure I've ever had a more pleasant experience at a car dealership. No pressure, fair dealings, and an accommodating environment. There were a co Not sure I've ever had a more pleasant experience at a car dealership. No pressure, fair dealings, and an accommodating environment. There were a couple of hurdles on my end that needed to be ironed out but that didn't hold up the deal. Will definitely come back for my next vehicle purchase. More

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10 years and a couple of cars ago we had purchased a Used Car from Lance. When the time came to buy something new again and we had grown tired of the other dealerships in the area and thought to make the mo Car from Lance. When the time came to buy something new again and we had grown tired of the other dealerships in the area and thought to make the move back to Mark Miller. Lance had provided excellent customer service, never making us feel that we were a bother and made me feel like my happiness and satisfaction really mattered to him. When I checked the current employee list on your website, I was ELATED to see that Lance was still here so I emailed him. He called me... on his day off (because he is amazing like that!) and assured me that he'd call when he got to the office the next day. He hooked me up with Tony and the rest is history I guess! We are a proud owner of a 2020 Legacy and lifetime supporter of Subaru now. The car is amazing and the staff is even more impressive. I am so thankful to have come back! The crew here is incredible! More

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Always awesome! The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That per The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That person doesn’t have my car history and want I need. More

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Very professional, facility is super clean. I bought a used Subaru and the mechanic told me to take it in for the airbag recall. Not only did the recall get taken care of at my home, the tech a I bought a used Subaru and the mechanic told me to take it in for the airbag recall. Not only did the recall get taken care of at my home, the tech also did an overall inspection of the car. Very helpful to know that everything is fine, oil, filters, etc, except for the tires. Subaru even hooked me up with a free carfax report on the used care I bought. I later went in to buy floor mats and I was so impressed with the cleanliness of the facility. Everything is so clean, including the repair shop. Thank you so much for the special care. More

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Top Notch Service and Experience This was an outstanding experience across the board. All team members were prepared, did a great job, and I was in and out of there in less than an ho This was an outstanding experience across the board. All team members were prepared, did a great job, and I was in and out of there in less than an hour. Thanks for the great service! More

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Great as always Random service issue was handled professionally and quickly. To my surprise, an Uber was provided to get me back to work and then return to MMS. I t Random service issue was handled professionally and quickly. To my surprise, an Uber was provided to get me back to work and then return to MMS. I thought I'd be sitting for hours but was able to not skip a beat. More

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“TOP SHELF!” Mark Miller Subaru Midtown exceeded my expectations. Everybody that works there took excellent care of me. Sarah Tilley that sold me the car came Mark Miller Subaru Midtown exceeded my expectations. Everybody that works there took excellent care of me. Sarah Tilley that sold me the car came in on her day off to finish the deal. Sarah is a “ROCKSTAR!” Mark Miller Subaru Midtown is...”TOP SHELF!” More

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Wonderful Experience This is 3rd Subaru we have bought from this dealership. Everyone is so helpful. One young man who I found out later was concierge made hot water for This is 3rd Subaru we have bought from this dealership. Everyone is so helpful. One young man who I found out later was concierge made hot water for my tea because no one was manning the snack bar. Great dealership. Love that they adopted shelter dog. More

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Very pleased and happy with the way my car was maintained I always choose this dealership because they do an awesome job detailing my outback . Whenever they detail the car I feel like I’m driving a bran new I always choose this dealership because they do an awesome job detailing my outback . Whenever they detail the car I feel like I’m driving a bran new car . I definitely recommend this location and this dealership More

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No pressure just perfection I was so happy to have found Mark Miller. I have a family friend who works there and my parents have bought from him before. The help I recieved as a I was so happy to have found Mark Miller. I have a family friend who works there and my parents have bought from him before. The help I recieved as a first time car buyer was incredible. They knew exactly what to do and where to help. Everything was so low key, they did not push me to purchase a car and I knew they wanted me in something that’d make me happy. And the car I did get, they spent so much time fixing it looks as if it was brand new. They believe in the quality of sales rather than the quantity. It’s not about making bank on every person that comes in, it’s about making sure that person goes home in something they really want. More

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