Todd Robinson | Page 2

I did not have any dealings with Colby Sanders so I did not write anything. not write anything. More

by ATON Verified Customer Verified Customer

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This was a great experience from Todd the sales man to Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and th Mr. Hook the finance wizard. Everything was explained to me and there was no hidden surprises. I would recommend them to my family and friends and the car I bought was a dream car I have always wanted. Thank you. More

by halopino666@gmail.com Verified Customer Verified Customer

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I ordered a 2024 Camry Hybrid and paid a $500. 00 down payment for it. When the car came in I signed the purchase agreement and loan application. I noticed the $500.00 down payment was not credited 00 down payment for it. When the car came in I signed the purchase agreement and loan application. I noticed the $500.00 down payment was not credited on the purchase agreement. I asked why. First the finance guy denied that I had made the deposit. I showed him my online banking account showing the deposit. Then he said the finance department would send me a refund check. I asked the finance guy for copies of all the paperwork I had signed and he told me I do not get a paper copy and he would email me a copy. First time ever I have not been given a copy of the paperwork I signed when purchasing a car. Five business days later I still had not received the paperwork email or the refund check. I contacted the salesman who sold me the car and he told me he would take care of it that day. Two days later still no paperwork or refund. I’m so disappointed in this dealership. Now I will be forced to pay a visit to the manager of the dealership and hopefully he will resolve this. More

by WADE.EUBANKS Verified Customer Verified Customer

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My very first car buying experience was far less than desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong desirable. I spent an entire weekend trying to figure out why my car was different than the one I bought on paper. Turns out, Todd sold me the wrong car and never once checked the VIN on the car before selling it to me. When I tried to figure out what happened and where my car was, it turned out that Brent Brown sold my car to auction and I went home with a different car. In the end, Shad made everything right and I was able to keep my car, but it was a horrible process and Todd made me feel like an absolute nuisance the whole time. More

by Emily Holman Verified Customer Verified Customer

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Todd was amazing and really made sure to help me out with purchasing my first truck. Thanks Todd for all that you do!! purchasing my first truck. Thanks Todd for all that you do!! More

by koakdw924 Verified Customer Verified Customer

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The entire staff of Brent Brown Toyota has always been friendly and professional. Each member of the sales teams always has a smile on their faces and are eager to help with any questions! The service d friendly and professional. Each member of the sales teams always has a smile on their faces and are eager to help with any questions! The service department is quick to check your car in and perform the required or requested maintenance. The 2024 Camry Hybrid LE on October 18th is the sixth vehicle we have purchased from your dealer. Todd Robinson was instrumental in all of these purchases. He is extremely knowledgeable of each vehicle we bought. He is excellent at his position. Each time we brought our vehicles to the service department, we have worked with Joel Kitchen. He has shown professionalism in checking our vehicle in, having the Maintenace performed in a reasonable time then checking to make sure we are happy with the service. I am amazed how quickly Andy Butcher gets us through the financial portion of our purchases. He is extremely efficient and explains the final portion of purchasing a vehicle. He is professional and very friendly and that makes us comfortable with our transaction. He is also a good mate. My last purchase of the 2024 Camry Hybrid Le was quick and efficient. I love my Camry LE with the upgrades and especially the fuel efficiency. What a smooth ride, a comfortable ride and a safe ride! OI would like to thank everyone who worked to make this purchase possible and to the maintenance people we have worked with over the years. We will always be a customer of Brent Brown Toyota. More

by James Ford Verified Customer Verified Customer

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Brent Brown is the best place to buy a car. Todd is awesome. The new general manager Wade is incredible. So much thought and care was put into my situation. I will continue to always buy my car Todd is awesome. The new general manager Wade is incredible. So much thought and care was put into my situation. I will continue to always buy my cars through them. More

by DEBBEHLE Verified Customer Verified Customer

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We were referred to Todd robinson by neighbors who have worked through him for over 30 years. We were very pleased with Todd's friendliness, easy-going approach and knowledge of the cars and financing opti worked through him for over 30 years. We were very pleased with Todd's friendliness, easy-going approach and knowledge of the cars and financing options. More

by randel.mcgee Verified Customer Verified Customer

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Everyone was great to work with. Things took a little longer than I had hoped, but I could see how busy they were. Things took a little longer than I had hoped, but I could see how busy they were. More

by GWJFARMBOY Verified Customer Verified Customer

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I absolutely loved my last van, and was devastated to lose it in a car accident. Todd and Andy went above and beyond to find me a comparable replacement that fit all my requests. This is my third vehicle lose it in a car accident. Todd and Andy went above and beyond to find me a comparable replacement that fit all my requests. This is my third vehicle through then and they do amazing work every time! More

by TASHAJILL Verified Customer Verified Customer

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