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Colby Sanders

Overview Reviews (328) Inventory (367)

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Colby Sanders

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Colby Sanders

Sales Manager

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6

328 Reviews

Overview Reviews (328) Inventory (367)

4.6

328 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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328 Reviews of Colby Sanders

April 28, 2024

Dealership Rating

Employee Rating

The dealership itself was very professional, had inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. More

by llorens.seth

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Hook, Jamie Davis

Helpful 0

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April 27, 2024

Dealership Rating

Employee Rating

Survey was way too long! !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive More

by boblav01

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Charlie Hook, Easton Adams

Helpful 0

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April 19, 2024

Dealership Rating

Employee Rating

Brock was super helpful and got me exactly what I wanted! Lots of options and everyone there was nice. Lots of options and everyone there was nice. More

by CALLIE1JOHNSON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca

Helpful 0

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Apr 19, 2024 -

Brent Brown Toyota responded

We're pleased you found our team and the choices at Brent Brown Toyota to your liking. Your satisfaction is what we strive for every day.

April 19, 2024

Dealership Rating

Employee Rating

Orville was our salesman. He was great to work with! He made everything simple and easy. He was great to work with! He made everything simple and easy. More

by RANDYF_HARDY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nate Casper , Orville

Helpful 0

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Apr 19, 2024 -

Brent Brown Toyota responded

We appreciate your feedback on working with our team. It's nice to hear that your time at Brent Brown Toyota was straightforward and hassle-free. Thanks for choosing us!

April 05, 2024

Dealership Rating

Employee Rating

I dislike the 7 hours of waiting to close the sale. Not sure if I will buy from toyota again Not sure if I will buy from toyota again More

by DERODELA7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denton Anderson

Helpful 0

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Apr 24, 2024 -

Brent Brown Toyota responded

Hello, Thank you for sharing your review with us at Brent Brown Toyota. We appreciate your business and are glad we could help you find the right vehicle. If you would like to further discuss your wait time, please don't hesitate to reach out to us. Best regards, Customer Relations Manager 801-223-4406

April 04, 2024

Dealership Rating

Employee Rating

Todd was FANTASTIC. It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! It was a no pressure experience. Todd was able to help us find a car with everything that we wanted. Highly recommend Brent Brown Toyota!! More

by QBJBARD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Robinson, Nate Casper

Helpful 0

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Apr 10, 2024 -

Brent Brown Toyota responded

We're glad to hear that our team created a relaxed environment for your car shopping at Brent Brown Toyota. We appreciate your high recommendation!

April 03, 2024

Dealership Rating

Employee Rating

I just spent $33,000 for a vehicle at Brent Brown, but we received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. More

by CLEWIS1837

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Charlie Hook, Brock DeLuca

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

Hello. Your feedback is important to us here at Brent Brown Toyota and we would appreciate the opportunity to speak with you about a second key for the vehicle you recently purchased with our Sales Team. Please give us a call at your earliest convenience. Sincerely, Customer Relations Manager 801-223-4406

Apr 14, 2024 -

CLEWIS1837 responded

Second key received at NO CHARGE. Thank you!

March 31, 2024

Dealership Rating

Employee Rating

Brent Brown and the sales team were awesome! They kept us informed every step of the way. Thank you for everything! They kept us informed every step of the way. Thank you for everything! More

by TADTRAB

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dallas McCaman, Brock DeLuca

Helpful 0

Report | Print

Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your positive feedback. It's always great to hear when our team at Brent Brown Toyota is able to keep customers informed throughout their experience. Many thanks for the kind words.

March 18, 2024

Dealership Rating

Employee Rating

Brent Brown Toyota is an exellent dealership to work with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! with. They have been honest, efficient, patient, and I even got a nice reliable vehicle. Thanks again!! More

by tetonduane

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bourgeois , Sadie

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about Brent Brown Toyota. Our aim is to provide honest and efficient services along with reliable vehicles. Thank you for choosing us.

March 18, 2024

Dealership Rating

Employee Rating

Good sales experience. They kept us informed every step of the way. Easy to work with. Thanks. They kept us informed every step of the way. Easy to work with. Thanks. More

by CRAIG.MILLER575

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kyle Bourgeois

Helpful 0

Report | Print

Mar 23, 2024 -

Brent Brown Toyota responded

Thank you for the positive feedback. Brent Brown Toyota is glad that our sales and communication met your expectations. We pride ourselves on straightforward service.

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