Andrew Butcher
Andrew Butcher at Brent Brown Toyota
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Andrew Butcher

F&I Manager

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
358 Reviews

Dealership Experience

20 yrs, 6 mos

4.6

358 Reviews

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358 Reviews of Andrew Butcher

May 14, 2024

Dealership Rating
Employee Rating

Todd was helpful and a very nice guy, but he kept forgetting my name, like more than once. Wrong name printed on signing papers. Asked over and over for same information during the closing and signin More

by DAVESEMAIL29
Recommend Dealer
No

Other Employees Tagged: Todd Robinson

May 09, 2024

Dealership Rating
Employee Rating

Todd Robinson was super helpful and professional. He helped me get a 2024 4runner trd pro at a great price. He is the best!!! More

by Mderas45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 27, 2024

Dealership Rating
Employee Rating

Crooks, This company is like an "ex" just wanting to take everything you got and get nothing in return. Very disappointed More

by brentdasiey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Bailey

April 21, 2024

Dealership Rating
Employee Rating

Me gustó la atención del vendedor fue muy cordial y amable, enamorada de mi auto nuevo More

by MIRELISRAMOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Zepeda

Apr 24, 2024

Brent Brown Toyota responded

Gracias para esta revisión elogiosa. En Brent Brown Toyota, nos complace servirle y saber que disfruta de su auto nuevo.

April 10, 2024

Dealership Rating
Employee Rating

Buena atension lo único es que no limpian las manchas de las manos de aceite More

by rey75227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Brown, Joel Kitchen

March 27, 2024

Dealership Rating
Employee Rating

We were so pleased with Brock DeLuca's attention to our needs and his no-pressure approach to sales. He ably answered out questions and has since the car purchase been available for questions and additiona More

by Lin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

Thank you for sharing your experience. We are pleased our team was able to assist effectively, and we're grateful for your appreciation of Brent Brown Toyota's pricing policies. Your feedback is duly noted.

March 25, 2024

Dealership Rating
Employee Rating

We were treated fairly and professionally at every step along the way. We were especially happy with Brock D. who attended to us. No pressure at all from him, just good sound information and the highest qu More

by Lin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

Thank you for acknowledging the professionalism at Brent Brown Toyota. It's heartening to recognize our team member's approach. We appreciate your 5-star review.

March 19, 2024

Dealership Rating
Employee Rating

The salesman were great. They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the exper More

by 1hdmotorhead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Smith, Jamie Davis

Mar 19, 2024

Brent Brown Toyota responded

Hello, Thank you for all the feedback. We are happy to know that our Sales Team was great and if you would like to talk further about our pricing, please contact us at your earliest convenience. Customer Relations Manager 801-223-4406

March 03, 2024

Dealership Rating
Employee Rating

She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. More

by hailey matalon
Recommend Dealer
Yes

Other Employees Tagged: Shad Rawlings, Kaua Pouha, Andrew Bailey , Brock Meadows

Mar 14, 2024

Brent Brown Toyota responded

We greatly appreciate your kind words about our team's swift service at Brent Brown Toyota. It pleases us to read you had a genuine and positive experience with the service.

February 28, 2024

Dealership Rating
Employee Rating

Attention to detail is important to me. I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the More

by JEREMY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex

Mar 14, 2024

Brent Brown Toyota responded

Hello, Your feedback is important to us here at Brent Brown Toyota. I would like the chance to speak with you about your experience with our Service Team regarding the tint and permanent rust protection performed on your truck, as well as the car wash. Could you reach out to me at your earliest convenience? Thank you, Customer Relations Manager 801-223-4406

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