Dealership Experience
20 yrs, 6 mos
358 Reviews
Write a Review358 Reviews of Andrew Butcher
May 14, 2024
Todd was helpful and a very nice guy, but he kept forgetting my name, like more than once. Wrong name printed on signing papers. Asked over and over for same information during the closing and signin forgetting my name, like more than once. Wrong name printed on signing papers. Asked over and over for same information during the closing and signing process, made me look it up even though I had already sent it to him; it was a bit frustrating. When one spends $60K+ on a vehicle, it would have been nice if the salesman would have remembered my name. More
Other Employees Tagged: Todd Robinson
May 09, 2024
Todd Robinson was super helpful and professional. He helped me get a 2024 4runner trd pro at a great price. He is the best!!! He helped me get a 2024 4runner trd pro at a great price. He is the best!!! More
Other Employees Tagged: Todd Robinson, Nate Casper, Connor McNally
April 27, 2024
Crooks, This company is like an "ex" just wanting to take everything you got and get nothing in return. Very disappointed everything you got and get nothing in return. Very disappointed More
Other Employees Tagged: Andrew Bailey
April 21, 2024
Me gustó la atención del vendedor fue muy cordial y amable, enamorada de mi auto nuevo amable, enamorada de mi auto nuevo More
Other Employees Tagged: Brian Zepeda
April 10, 2024
Buena atension lo único es que no limpian las manchas de las manos de aceite las manos de aceite More
Other Employees Tagged: Drew Brown, Joel Kitchen
March 27, 2024
We were so pleased with Brock DeLuca's attention to our needs and his no-pressure approach to sales. He ably answered out questions and has since the car purchase been available for questions and additiona needs and his no-pressure approach to sales. He ably answered out questions and has since the car purchase been available for questions and additional help. We have rarely encountered an individual as professional and dedicated to do what is right by the customer. Kudos to him and to Brent Brown for having him as a member of the sales team. Let me add that we did shop around and found that the pricing at Brent Brown was fair and honest. That was not our experience at other dealerships we visited. More
Other Employees Tagged: Charlie Hook, Ryan Bell, Brock DeLuca
March 25, 2024
We were treated fairly and professionally at every step along the way. We were especially happy with Brock D. who attended to us. No pressure at all from him, just good sound information and the highest qu along the way. We were especially happy with Brock D. who attended to us. No pressure at all from him, just good sound information and the highest quality of professionalism. More
Other Employees Tagged: Charlie Hook, Ryan Bell, Brock DeLuca
March 19, 2024
The salesman were great. They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the exper They found the car we were looking for, but like all dealers nowadays they throw in fees and packages that are ridiculously priced and sour the experience. More
Other Employees Tagged: Steven Smith, Jamie Davis
March 03, 2024
She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. She was super caring too and it felt genuine. More
Other Employees Tagged: Shad Rawlings, Kaua Pouha, Andrew Bailey , Brock Meadows
February 28, 2024
Attention to detail is important to me. I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the issue like it was normal. I also notice the tech working on my truck took the truck home. You can track cars now on the app. Again, attention to detail is key. There's a small sliver where the tint was installed. You could see the original window. Again, not a life stopping issue but the attention to detail was missed. lastly, I had asked for my car NOT be washed to avoid scratches. The car was washed anyway. More
Other Employees Tagged: Alex