Tina Dewald
Tina Dewald at Smythe Volvo
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Tina Dewald | Page 13

Service Department Assistant

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
139 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

5.0

139 Reviews

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139 Reviews of Tina Dewald

September 27, 2017

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Employee Rating

service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat More

by jen123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Dina Thomson , Dennis Jeffers

September 26, 2017

Dealership Rating
Employee Rating

Great service Doug McAdam and Tina Dewald made this process very easy. I came in for a tune up and was out in an hour. Best yet, they gave me a guest pass to the Eq More

by adunleavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Sep 26, 2017

Smythe Volvo responded

A workout at a Equinox - that's part of the luxury offer we started providing a few years ago based on customer feedback. It makes servicing your Volvo something you can look forward to in addition to our friendly and courteous staff. Sorry to brag but its just great! enjoy!

September 19, 2017

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Employee Rating

Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp More

by Tempera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Dennis Jeffers

Sep 19, 2017

Smythe Volvo responded

Treating your car as our own is what we genuinely set out to do with servicing or selling any Volvo. Thanks for noticing and letting others know,

July 04, 2017

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Employee Rating

Since 1994. I have purchased three cars from Smythe Volvo, in 1994, 2004 and 2017, and the experience has been fantastic. Starting with purchasing my three cars f More

by dcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Chris Henriksen

Jul 04, 2017

Smythe Volvo responded

In a world of surveys and pilot groups to determine customer satisfaction - nothing says more about it than repeat business. Thank you for your loyalty over many years and for the confidence you've shown in us over all of those many years. We work hard to make sure that not only we sell and service your Volvos - but that we do so in a way that shows how much we appreciate you. Thanks for the great review. Enjoy your beautiful new Volvo XC60.

June 29, 2017

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Employee Rating

Service people great, car not so much I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping More

by WaltK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 29, 2017

Smythe Volvo responded

Genuine, friendly and Helpful - these are attributes that make part of the way we work with our customers every day. Yes - the new operating systems of our Volvo's can be upgraded and improved regularly and in order to do this (for now) does require a service visit. We look forward to when we will be able to download your Volvo remotely and save the trip. We appreciate your review and suggestions. We will work to improve on this going forward. Thanks for doing business with Smythe Volvo.

February 20, 2017

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Employee Rating

SPECTACULAR! This is the best service department I have ever utilized! I have never been treated with such consideration. I would never go anywhere else. They trea More

by Michelle Hamlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza , Tim Cotter, Dennis Jeffers

August 10, 2016

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Employee Rating

All-around excellence! Outstanding team! Great dealership! Having experienced a 30 year relationship with and 9 vehicles purchased through the years from the Smythe team, it has been clear that their organizat More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Chris Henriksen, Dennis Jeffers, Travis LaFever, Nick Pavano, Tony Plesh

June 30, 2016

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Employee Rating

Awesome service I brought my car to Smythe Volvo recently and I can't say enough good things about their service. Travis was very pleasant to deal with and made getti More

by VolvoDad
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Travis LaFever

June 01, 2016

Dealership Rating

2012 Xc60 servicing Came in for a routine visit. Staff as always are very pleasant to deal with. Scheduled for a loaner and received new XC90 which was fun to drive for t More

by Mitchb
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Tony Plesh

Jun 03, 2016

Smythe Volvo responded

Fantastic! We are pleased to hear that our staff is able to consistently be helpful and polite. We do our best to make every experience at Smythe Volvo go above and beyond. Thank you for your review. #VolvoForLife

April 29, 2016

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Employee Rating

Great customer service The service department at Smythe Volvo is quite knowledgeable. They helped me understand the finer details of my repair and were very pleasant to deal More

by Carguy45
Recommend Dealer
Yes

Other Employees Tagged: Travis LaFever

May 10, 2016

Smythe Volvo responded

Great to hear! We take a lot of pride in being one of New Jersey's leading Volvo dealerships in customer satisfaction and service and we are very happy to have lived up to our reputation. We are glad that you were well informed as we want to make sure that you feel comfortable in knowing that your car is in good hands. #VolvoForLife

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