Tina Dewald
Tina Dewald at Smythe Volvo Cars

Tina Dewald | Page 12

Service Department Assistant

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
180 Reviews

I have recently joined the Smythe Volvo team with a strong background in customer service. What I enjoy most about my work is the upbeat energetic environment and the ability to diligently maintain customer satisfaction. Working with experienced, motivated management with high standards and expectations is refreshing in the automobile industry. I see myself behind the wheel of the Volvo S60 T5. The sporty styling is most appealing and as with all Volvo models, it boasts strong safety standards. Outside of the work environment I enjoy a healthy lifestyle, eating right and working out at the gym daily. I also love the beach, kayaking and spending as much time with my two boys as possible.

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

5.0

180 Reviews

Write a Review

180 Reviews of Tina Dewald

January 08, 2021

Dealership Rating
Employee Rating

Jesus Garcia was a great salesman, friendly, and accommodating! Made my new to me car purchase very easy and seemless. I definitely recommend coming to see him at Smythe for your next car purchase! More

by ajgrivera33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia , Ernest Gomez

Jan 11, 2021

Smythe Volvo Cars responded

Great picture and a very good looking car. Thank you for this review and the kind words you have for Jesus. We appreciate your recommendation and your business.

December 29, 2020

Dealership Rating

She is excellent and called me for the parts for the recall for the seat belt of my V60. Thank you very much Tina!! Happy Holidays More

by pauljndeleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2021

Smythe Volvo Cars responded

Tina, in our service department, is a master at follow up. She is one of the reasons our service department performs so well. Thank you for taking the time to share your experience. It is very rewarding for Tina and our whole service team to receive reviews like this. Thank you for choosing Smythe Volvo.

December 24, 2020

Dealership Rating
Employee Rating

Great service ! I have my first Volvo and I really enjoy my rides !! Sales agent Alon was fantastic and service with Tom is the best !!! I’m super satisfied! Thanks Volvo ! More

by cristyv1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Alon Katende , Ernest Gomez

Jan 02, 2021

Smythe Volvo Cars responded

Welcome to the Volvo family and thank you for taking the time to post these kind words about your experience with Alon and Tom. We hope you have many safe and happy miles in your Volvo and we look forward to seeing you in the service drive at your next scheduled maintenance.

December 04, 2020

Dealership Rating
Employee Rating

Sam was extremely helpful and guiding me in the right direction. He made the process seamless - that is why I keep coming back to Smyth More

by Jch.lee79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dennis Jeffers, Mike Mitchko, Sam Shehata, Dina Thomson

Dec 05, 2020

Smythe Volvo Cars responded

Thank you for coming back to Smythe Volvo and thank you for taking the time to share your experience with Sam. He is a valued member of our team.

November 24, 2020

Dealership Rating
Employee Rating

Certainly the best buying experience I’ve had! Bob Cerza was thoroughly informed and informative. I had many questions, none too mundane. I’ve been a longtime Smythe Volvo customer, sales but ESPECIALLY ser More

by Pam S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Paul Leary, Regina Krauza, Bob Cerza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 30, 2020

Smythe Volvo Cars responded

"Certainly the best buying experience I’ve had! "....this is the experience we strive to provide every customer. Thank you for posting such a stellar review and for choosing Smythe Volvo.

November 11, 2020

Dealership Rating
Employee Rating

I always take mine and my husbands car to Smythe. Regina and the whole team always take such wonderful care of us. They communicate any issues and always help to ensure a great experience More

by Ebritton713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Regina Krauza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 16, 2020

Smythe Volvo Cars responded

Thank you. We are fortunate to have such great customers like yourself. Communication is the name of the game and thank you for the compliment.

November 06, 2020

Dealership Rating
Employee Rating

I have been sealing with Smythe Volvo since 1967 and have always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end More

by Jcm inscription
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Regina Krauza , Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman

Nov 07, 2020

Smythe Volvo Cars responded

We are fortunate to have customers as loyal and great to deal with as you. We appreciate your comments and we'll discuss with our team. Thank you for choosing Smythe Volvo again.

September 13, 2020

Dealership Rating
Employee Rating

We brought our car in for regular maintenance and for the lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e More

by Deboc0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Sep 14, 2020

Smythe Volvo Cars responded

We'll have someone reach out to you today on the message. Thank you for the great review.

September 05, 2020

Dealership Rating
Employee Rating

Michael Watson was great! He took great care of me, I am very satisfied with the service Vovle Smythe at Summit NJ gave me. I will definitely recommend a friend More

by Zaafirah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Watson

Sep 14, 2020

Smythe Volvo Cars responded

Your review and recommendation are much appreciated. We look forward to seeing you in the service drive next time around.

June 16, 2020

Dealership Rating
Employee Rating

Outstanding service department The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They More

by cmysel41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Zimmerman, Devon, Alex, Jason

Jun 19, 2020

Smythe Volvo Cars responded

Your review describes the type of service we strive to provide for every customer. It is quite rewarding for all of us to read your post. Thank you for choosing Smythe Volvo to service your vehicle and thank you for your kind words.

...
12
...

Dealership Inventory (341 Vehicles)

new 2026 Volvo XC60 car, priced at $61,795
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $46,995
2025 Volvo XC90
used
Platinum Gray exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $81,995
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW 430 Gran Coupe car, priced at $38,495
2025 BMW 430 Gran Coupe
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2013 Ford Edge car, priced at $6,995
2013 Ford Edge
used
Tuxedo Black Metallic exterior
Automatic
All-wheel Drive