Tim Hodge

I recently purchased a 2020 Traverse. Initially l was sold a 2017 Traverse, but on the day l went to pick it up, l was called and told they couldn’t sell it to me because there was a reca Initially l was sold a 2017 Traverse, but on the day l went to pick it up, l was called and told they couldn’t sell it to me because there was a recall on it.(air bag), so l said ok…. I am still interested in a Explorer (used of course) and gave the salesman a couple of days to see what he could find. When l called back l asked “did you find anything?” To which he replied “nope all we have us this other Traverse on the lot” l immediately thought… l guess he didn’t try very hard… so l test drove it and bought it. I was told they knocked 1500.00 off the cost for my troubles with the first Traverse. One of the selling points was all about the “On Star” function…. It didn’t work. To the salesman’s defense, l brought my car in the following Saturday, he filled it up with gas and contacted On Star tech support and we spent quite a few hours on a Saturday trying to get the On Star to connect. No luck. The following Tuesday night , l again called the On Star tech support and did everything he asked, no connection, he stated he had tried and done everything he could on his end and that the module was bad in the car and needed replacement. So l notified the dealer and also mentioned that the back part of the interior looked like a cat with muddy paws had walked all over it. I also mentioned the first week l had it, after a 40 mile round trip the idiot light for the front driver side tire came on. I put air in it and it held. So two weeks go by and the salesman said “ they are going to take care of all of my complaints”. Dropped it off and the next day they said it was all set for now, they didn’t have the module and they had to order it…. Hmmm that’s the main reason l dropped it off…… that day when l picked up my car they said they had cleaned the interior and had found a nail in my tire and had made the repair. …… hmmmm a magical nail in the tire that only leaked once on two weeks…. Ok…. As l went to get the car( it wasn’t pulled up ready for me) l looked in the back interior and was outraged that it looked exactly the same!!! I notified them of that and took my car home( l had to get home somehow)….. another couple of weeks went by and l hadn’t heard from them so l called for an update “oh we will call you when it comes in”. …. That Tuesday l did get a call asking me what was better for me … an appointment the next day or Monday morning……well seeing as how l work for a living and had to give notice to take time off, l chose Monday morning. I call Monday morning and confirm my appointment and rental car to drive myself back home….. and they say…… “l am not sure what happened, but we don’t have a car for you to take home” …. I then spoke to the service manager who assured me l would get a ride home,and he would have the detailers there when l dropped my car off so l could show them where the mess was. …… l thought all you have to do is LOOK in the back of the car…. It was very obvious!!!!…. But l did show them and they did give me a ride home and they did drop off a vehicle for me to use while my car was in the shop…….. the icing on the cake…. I had a small windfall so l called up GM financing to find out how much the payoff was…… of course it was a couple hundred more than what my last bill was… daily interest, then she mentioned the market value of my 2020 Traverse……. 11,500-12,000… l said excuse me!!???? What is the value??? She again confirmed my make and model and mileage and gave the same reply….. I was again OUTRAGED!!!!! They told me the sticker price was29,000, minus the 1500.00 plus a 3000-4000 extended warranty so l put down 15,000.00 and then payed off the loan with another 19,000 for a total of 34,000 for a 12,000 valued car….. what a deal for them!!!!!!!! You would think for the 22,000 that they made off of me they could at least throw in a new set of tires…….. needless to say l don’t recommend visiting there for any purpose!!! More

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The truck was ready when promised. In EXCELLENT condition, filled w/fueland EXTREMELY clean!! Tim Hodge was GREAT to work with and very knowledgable on the vehicle I purchased. THANK YOU ALL VERY M condition, filled w/fueland EXTREMELY clean!! Tim Hodge was GREAT to work with and very knowledgable on the vehicle I purchased. THANK YOU ALL VERY MUCH!!!!!!!! More

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5 Stars Tim Hodge was great in helping me find the best pricing on a new truck. Will be back in 3 years to do it all over again. Tim Hodge was great in helping me find the best pricing on a new truck. Will be back in 3 years to do it all over again. More

by trebor9044 Verified Customer Verified Customer

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GMC Truck Great people to deal with. I have always been treated Great! Bob Johnson has always had the best prices around. They come very highly recommended. Great people to deal with. I have always been treated Great! Bob Johnson has always had the best prices around. They come very highly recommended. More

by SFLYNN1969 Verified Customer Verified Customer

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Great place to buy a vehicle I am very pleased with my new truck and the buying experience at Bob Johnson's. The entire staff is professional and courteous. Jim Macaluso is great I am very pleased with my new truck and the buying experience at Bob Johnson's. The entire staff is professional and courteous. Jim Macaluso is great to deal with. More

by JMCAC46 Verified Customer Verified Customer

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Excellent Service all the way around !! Have purchased 7 brand new vehicles and always from Tim! He makes purchasing a brand new vehicle extremely easy, convenient and affordable. Thank y !! Have purchased 7 brand new vehicles and always from Tim! He makes purchasing a brand new vehicle extremely easy, convenient and affordable. Thank you! More

by rushlowbrittany Verified Customer Verified Customer

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GREAT PEOPLE AND DEALS SMOOTH TRANSACTION. GREAT PEOPLE AND GREAT DEAL. TRUCK WAS CLEAN AND READY TO GO WHEN I ARRIVED. GOT HELP WITH SINKING ME PHONE TO TRUCK. THEY GOT ME SMOOTH TRANSACTION. GREAT PEOPLE AND GREAT DEAL. TRUCK WAS CLEAN AND READY TO GO WHEN I ARRIVED. GOT HELP WITH SINKING ME PHONE TO TRUCK. THEY GOT ME THE PRICE PER MONTH THAT I COULD AFFORD. WILL GET ANOTHER 3 YEARS. THANKS More

by RETUKD Verified Customer Verified Customer

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Great exp !! Very very happy with my sales rep Tim Hodge , very friendly ,personal and helpful to the distance to get me the best deal. Tim is very knowledgeable a Very very happy with my sales rep Tim Hodge , very friendly ,personal and helpful to the distance to get me the best deal. Tim is very knowledgeable and I will refer friends and family to go see Tim. More

by trmonacelli Verified Customer Verified Customer

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Sales It’s always a great feeling when I go to bobjohnson sin Leroy it a warm friendly place they treat you like family and everything is so in a timely fas It’s always a great feeling when I go to bobjohnson sin Leroy it a warm friendly place they treat you like family and everything is so in a timely fashion thanks so much for making my feel like family More

by timh3 Verified Customer Verified Customer

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Great sale's man Tim Tim was helpful in every way. He was very excited at keeping us informed and explaining how things worked. I will definitely be back in 3yrs for a f Tim was helpful in every way. He was very excited at keeping us informed and explaining how things worked. I will definitely be back in 3yrs for a full size truck. More

by czworkac Verified Customer Verified Customer

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