Thomas McCarthy | Page 6

Never on time with scheduled 8am service to work truck , last visit was told by tech would probably cost $ 150 to replace broken glass in mirror driver side , asked for quote and on return was told $ 850 , last visit was told by tech would probably cost $ 150 to replace broken glass in mirror driver side , asked for quote and on return was told $ 850 , had both broken pieces ordered and replaced for $ 110 , Unacceptable More

by DJFITZ1 Verified Customer Verified Customer

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In the service center. Everyone was very courteous. Service was done in a timely manner and they had me on my way quickly. Everyone was very courteous. Service was done in a timely manner and they had me on my way quickly. More

by JAPM72 Verified Customer Verified Customer

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Service department was awesome. Helpful and nice with good communication I had two recalls they took care of very quickly! Helpful and nice with good communication I had two recalls they took care of very quickly! More

by h-dyer Verified Customer Verified Customer

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I was very satisfied with the service and the time involved in servicing my vehicle. involved in servicing my vehicle. More

by RMARTIN401 Verified Customer Verified Customer

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The service was very professional with strong communication. The team was very considerate of my needs. communication. The team was very considerate of my needs. More

by JTS1973 Verified Customer Verified Customer

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Did not put my valve stem caps back on after tire rotation. Grease marks on the side of my drivers door. rotation. Grease marks on the side of my drivers door. More

by rcorreia05 Verified Customer Verified Customer

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When purchasing my Toyota Tundra through Copeland I was sold on adding a remote starter and I was promised a free oil change. When I came to pick up my truck, the remote starter was not installed. They tol sold on adding a remote starter and I was promised a free oil change. When I came to pick up my truck, the remote starter was not installed. They told me “oops” and that I could call and schedule my own installation of the remote starter with the outside vendor. On top of that, when I arrived for said free oil change, I was told they had no record of the said oil change. To make things worse, not only did they have not have record of the free oil change, they charged me double what I could have been charged at our local jiffy lube. $200+ And just under 2 hours of my time for what should have been a free an oil change is unacceptable. Not only was I overcharged for this service that I was promised for free, upon arrival I was questioned as to why I was servicing my Toyota at a Chevy dealership.I would NOT and CAN NOT recommend doing business with this dealership. More

by Bobpenney777 Verified Customer Verified Customer

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Service has bin good last routine service oil,filter,tire rotation took about 50 minutes rotation took about 50 minutes More

by S_MANNI Verified Customer Verified Customer

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They rushed me through papers after dealers hours . I should have left now I’m stuck with a vehicle I never would have bought they have girls answer phones and if they don’t like you they will never pu I should have left now I’m stuck with a vehicle I never would have bought they have girls answer phones and if they don’t like you they will never put u through to any managers and no one calls back . Try email it’s the only way to get a response . Ben is great getting back to his customers so the 2 points go to him others wise this dealer gets a big negative score . I wouldn’t send my worst enemy there More

by 1smellycat.2 Verified Customer Verified Customer

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I only had inspection here since I had just purchased a vehicle at their facility vehicle at their facility More

by heidi.burchell Verified Customer Verified Customer

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