Caitlin Eldredge

In 2020 I went off Cape to Lease a truck. A 4 yr lease. During those 4 yrs i learned you do not have to turn your lease in at the dealership you leased from, nor do you to buy it. You can sho A 4 yr lease. During those 4 yrs i learned you do not have to turn your lease in at the dealership you leased from, nor do you to buy it. You can shop it around. Furthermore, you can get something for it. The equity between the "residual value" (buyout price) and the market value. I had been looking at new vehicles from Cape Cod to Norwood for the last 6-8 months closely as my lease was coming to an end. Only 2 dealerships stood out on pricing; Both Copeland Chevrolet: Brockton and Hyannis. Living in Yarmouthport I chose to go to Hyannis first because I only wanted to drive to Brockton once. 😉. Unfortunately for Brockton, I never made it there. Starting with Caitin online and then Nick in person, Copeland Hyannis gave my everything I wanted. First by giving me precisely the value I had calculated (what I really wanted) I should get for my vehicle. And 2nd by making the entire process really easy. Satisfied with everything they presented to me, and of course like any good closer, Nick asks for me to sign... and I said well I'm still going to keep my appointment with Copeland in Brockton for the very next morning. And that's when he says, "what else can we do" so you skip the appointment? Umm..... step rails and a cover for the bed. Done! DEAL! 2024 Chevy Colorado Z71. Gorgeous! Thank you Nick and everyone at Copeland Hyannis. Outstanding experience. Highly recommended and appreciated! More

by andrewianniello Verified Customer Verified Customer

Helpful 0

Report | Print

Very professional, the whole team is like a well oiled machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. machine , and Brian was involved in the process from start to finish. Highly recommend Copeland. More

by cheekks71 Verified Customer Verified Customer

Helpful 0

Report | Print

Very knowledgeable and helpful sales and service staff ! Simple and timely visits to get things done ! Simple and timely visits to get things done ! More

by CAHALABCB Verified Customer Verified Customer

Helpful 0

Report | Print

Knowledge Salesman low pressure business manager was very polite nice dealership took a tour of the facility polite nice dealership took a tour of the facility More

by wilson0712 Verified Customer Verified Customer

Helpful 0

Report | Print

Right on the money. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. Our truck rides like we were sitting in our living room at home. Best dealership around Hyannis. More

by chathamthi Verified Customer Verified Customer

Helpful 0

Report | Print

This place is amazing! We were facing a number of challenges when we walked through the front door. But by five minutes later, they had all but melted away. Put simply: We were facing a number of challenges when we walked through the front door. But by five minutes later, they had all but melted away. Put simply: the magic is in their people. Helpful, informative, accommodating -- they guided us through every step with kindness and care. And not even 24 hours later, our shiny, new car was in our driveway! Dealer Nick Grille went so far above and beyond with his help that there aren't enough stars to rate him! I'd give him 100 if I could! Thank you, Nick! More

by hlmcgowan Verified Customer Verified Customer

Helpful 0

Report | Print

Great. Light. Bright. Very professional staff. Very efficient. Very friendly. Very clean. Great coffee. Thank you! Light. Bright. Very professional staff. Very efficient. Very friendly. Very clean. Great coffee. Thank you! More

by Dallenan Verified Customer Verified Customer

Helpful 0

Report | Print

They rushed me through papers after dealers hours . I should have left now I’m stuck with a vehicle I never would have bought they have girls answer phones and if they don’t like you they will never pu I should have left now I’m stuck with a vehicle I never would have bought they have girls answer phones and if they don’t like you they will never put u through to any managers and no one calls back . Try email it’s the only way to get a response . Ben is great getting back to his customers so the 2 points go to him others wise this dealer gets a big negative score . I wouldn’t send my worst enemy there More

by 1smellycat.2 Verified Customer Verified Customer

Helpful 0

Report | Print

All departments were eager to help me with my purchase. I could not be happier!! Everyone was very friendly and efficient. It was a wonderful experience! I could not be happier!! Everyone was very friendly and efficient. It was a wonderful experience! More

by terrilavallee.tll Verified Customer Verified Customer

Helpful 0

Report | Print

This was the best dealership experience we ever had. Super nice people and very efficient in moving us through the potentially overwhelming application process. We found the ideal car and the ‘team’ mad Super nice people and very efficient in moving us through the potentially overwhelming application process. We found the ideal car and the ‘team’ made it work for us financially. What is viewed by most consumers as a stressful event (buying a car) was actually no hassle at all. Many thanks to all the many people who helped us..! More

by tbscapecod Verified Customer Verified Customer

Helpful 0

Report | Print