Teresa Smith
Teresa Smith at Shields Auto Center
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Teresa Smith | Page 2

Finance

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
334 Reviews

I've been in the car business for over 22 years. I love working with our customers and meeting new people. I am married for almost 19 years to my husband Butch who also works for the Shields family in Paxton. I have 3 children, all married to wonderful spouses and I've been blessed with 6 grandchildren. College age to junior high. One of my hobbies, other than grandchildren, is singing. Something many people don't know is I sing in church and occasionally with the Marvin Lee Band. If I can ever be of any assistance to you, please don't hesitate to call on me.

Dealership Experience

10 yrs

4.9

334 Reviews

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334 Reviews of Teresa Smith

March 23, 2024

Dealership Rating
Employee Rating

Dealership was very thorough and courteous from the owner, salesman, business manager to the service department. More

by lllindsay1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Scott Lackey

Mar 26, 2024

Shields Auto Center responded

Thank you for taking the time to share an excellent 5-star rating! We really appreciate the feedback. We look forward to serving you for many years to come!

March 22, 2024

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the staff at Shields was wonderful. Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using th More

by michellehumes38
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Robert Seiler

Mar 26, 2024

Shields Auto Center responded

This is great feedback, Michelle! Thank you for taking the time to share your experience. We appreciate your business and congratulations on your new Chevy!

March 09, 2024

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One the best dealership experiences ever. I’ve bought over 20 cars in my lifetime and this rates as one of the best. More

by dbai
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell, Rick Shields , Craig (Sales Manager)

Mar 26, 2024

Shields Auto Center responded

Wow! Thank you! This definitely provides encouraging feedback. We appreciate you giving us the opportunity to earn your business! We look forward to serving you for many years to come!

March 05, 2024

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Noah and Teresa did a fine job of selling and informing us. I was not happy having to pay $300 for a second key for our purchased vehicle. This should have been provided. More

by tyoung1948
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Kory Miller

Mar 26, 2024

Shields Auto Center responded

We appreciate your feedback. We are glad to hear that Noah and Teresa completed the purchase process to your satisfaction.

February 22, 2024

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Great customer service! Noah was great to work with! Teresa explained the financing plans in great detail. I would highly recommend Shields! More

by smbstar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Noah Shields

Feb 22, 2024

Shields Auto Center responded

Thank you! We appreciate your feedback on our Staff's great customer service and recommendation of our dealership. Congratulations on your new vehicle!

February 07, 2024

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Terry was very helpful. I walked in knowing I needed something different but had no idea what. Terry's kindness and experience helped me decide on the almost perfect vehicle More

by squirrelslikecheese
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Recommend Dealer
Yes
Feb 21, 2024

Shields Auto Center responded

We really appreciate your feedback. Our staff is dedicated to providing our guests with outstanding customer service and we are glad that Terry did just that! We appreciate your business and congratulations on your new vehicle!

January 25, 2024

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Many people at Shields were welcoming and friendly. Scott was especially friendly and helpful. The service was quick. More

by tlee1949
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marci Ihnen, Rick Shields, Greg Shields, Dale Scudder, Scott Lackey , Noah Shields spent time visiting with me.

January 22, 2024

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Employee Rating

Mark was great to work with and answered all of our needs. We are extremely happy with our purchase from Shields and will be repeat customers as long as this level of service remains. More

by fuzzball147
Service Price Transparency
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Recommend Dealer
Yes

January 20, 2024

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They are friendly,work to find what you want,goes over everything clearly,highly recommend. More

by trtlmac86
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

January 12, 2024

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Employee Rating

Was great to deal with all the way through the buy would deal with again they More

by flbarbee
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell

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