Steve Scarpaci | Page 2

Great staff & always welcoming. It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frown It’s hard to imagine how the staff is always so friendly when you know they have hundreds of other tasks to manage, but somehow they keep those frowns upside down. More

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RUN! This by far was the worst process in trying to purchase a car for cash. This dealership could use training on working with fulltime RVer's and custo This by far was the worst process in trying to purchase a car for cash. This dealership could use training on working with fulltime RVer's and customer service. Mike was extremely rude to our insurance company. No communication between sales and the person with the final say. No response from management. No online phone numbers are answered. Wired purchase price was returned by a check with a 7-day hold. No explanation as to why it could not be wired back, the same way it was received. Proof of insurance, on a cash deal, was not acceptable per their company guidelines. Remember, we were paying 100% cash. Deal cancelled. More

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Steve Scarpaci was excellent as our salesman. Signing the final paperwork with the financing department took longer than expected since this was a cash sale. i would give the sales department an Signing the final paperwork with the financing department took longer than expected since this was a cash sale. i would give the sales department an A+ and the finance a C-. More

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I had a very good experience at Suburban Ford of Waterford. Excellent communication throughout the process. I told them what I wanted, they found it, and I drove away with the exact vehicle I want Waterford. Excellent communication throughout the process. I told them what I wanted, they found it, and I drove away with the exact vehicle I wanted. A+. More

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Mike Goltz did a great job at finding me the right car within my budget. Easy to work with and very accommodating. I will be going there again. within my budget. Easy to work with and very accommodating. I will be going there again. More

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fast, smooth sale from Steve! Thank you for all the help and your quick responses Thank you for all the help and your quick responses More

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Large, clean, impressive, and everything I needed to find a car! Lots of staff, everyone was friendly, and they worked around my schedule. a car! Lots of staff, everyone was friendly, and they worked around my schedule. More

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Very open and honest. Steve was great to work with, low pressure and kept our interests at the forefront. They followed through on all their commitments. pressure and kept our interests at the forefront. They followed through on all their commitments. More

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We easily purchased the Ford Edge we wanted. Steve showed us how to navigate all the different screens to get the car set up the way we wanted. He is friendly and knowledgeable! showed us how to navigate all the different screens to get the car set up the way we wanted. He is friendly and knowledgeable! More

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Steve Scarpaci was great and took the time to explain the vehicle! He went above and beyond! Excellent salesperson, all his effort was greatly appreciated! vehicle! He went above and beyond! Excellent salesperson, all his effort was greatly appreciated! More

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