Steve Lemke
Steve Lemke at Cedar Rapids Toyota
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Steve Lemke | Page 2

Service Advisor

Cedar Rapids Toyota

1190 Boyson Rd
Hiawatha, IA 52233

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79 Reviews

Hi- I'm Steve Lemke service advisor been here since 2006, worked in auto business for last 21 years. Have 2 kids, and I like to hunt and fish 294-4628

Dealership Experience

17 yrs, 10 mos

not yet
rated

79 Reviews

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79 Reviews of Steve Lemke

December 23, 2017

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Employee Rating

people friendly I only hope the product is half as good as the people are at the dealership, have owned toyotas since 1986 and believe that most of there product is s More

by crskinny, john2217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alan Makabi, John Nus, Wendy Nelson , Chris Langhurst

Dec 26, 2017

Cedar Rapids Toyota responded

Thank you for the review!

April 15, 2017

Dealership Rating
Employee Rating

Purchased Toyota Highlander This is the third vehicle we've purchased from C.R. Toyota. The staff is excellent. Service department has been reliable and upfront about costs. More

by tom.seedorff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wendy Nelson , Terry Helgeson

Apr 19, 2017

Cedar Rapids Toyota responded

Thanks so much for your continued business Cedar Rapids Toyota! It was an absolute pleasure to have you here again and congrats on your new vehicle!

November 05, 2016

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Employee Rating

Excellent Sales & Service!!! My family has been doing business with CR Toyota for over 28 years because of their excellent sales, service and personal relationship. Terry Helges More

by Carol Ebaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Helgeson, Curt Wiedemeier

Nov 07, 2016

Cedar Rapids Toyota responded

Hi Carol! Thank you so much for your continued business at Cedar Rapids Toyota! We appreciate your kind review, and are so pleased that our efforts to go above and beyond for our customers have created a great buying experience again and again. Feel free to contact Steve, Terry, or Curt directly with your future Toyota needs!

October 31, 2016

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Employee Rating

Top Level Customer Service Steve Lemke continues to provide the highest level of service every time one of my vehicles is serviced at CR Toyota. Steve gives great explanations More

by Barry F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: J.D. Fagle

Oct 31, 2016

Cedar Rapids Toyota responded

Hi Barry! Thank you so much for choosing Cedar Rapids Toyota for your service needs! We do what we can to keep our customers informed about the status of their vehicle during the repair process, and after. Please feel free to reach out to Steve or J.D. directly for any of your future Toyota service needs!

August 18, 2016

Dealership Rating

10,000 Mile Service Hi. Spent 75 minutes in the shuttle for a 4pm pick-up back to the dealership. Need 2 drivers that time of day please. Then, at 5:20pm my car was not More

by Kellie
Recommend Dealer
Yes

Other Employees Tagged: Jon Fridinger , Doug Olson

Aug 23, 2016

Cedar Rapids Toyota responded

Kellie- Very sorry for the return back to the dealership. I have brought your concern to the Service manager and our Operations Manager on your behalf and we are looking at adding additional shuttle drivers during peak periods. I did a follow up with the service department from your visit and upon your return to the dealership the oil change and tire rotation was completed however the recall was running a little behind as 1 of our 2 Master Techs assigned to that specific recall was working. The service team told me that the recall was completed shortly after 530 so you did not have to have a loaner car. Please contact me directly if you have any further concerns... Alan Makabi 319-389-8368 or by email alanmakabi@crtoyota.com

August 15, 2016

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Employee Rating

Routine Lube, Oil, Filter Change and Tire Rotation I was pleased with the overall service appointment. I was a little surprised that after the last few visits and noticing that some of the lug nut cap More

by Jeff Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 16, 2016

Cedar Rapids Toyota responded

Thank you for your business, we truly appreciate it and for taking time to share your service experience with us! Please let Steve know if you have any more questions!

August 01, 2016

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Employee Rating

Service Experience Took my Lexus into have a look at the battery as it was recommended that it needed work from a visit I had with Lujack's in Davenport. The honesty and More

by Sage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2016

Cedar Rapids Toyota responded

Thank you for taking time to let us know how your service experience was! If you have any other questions please let Steve know! Again, Thank you for your business!

July 18, 2016

Dealership Rating
Employee Rating

20K Service I always enjoy dropping my vehicle with the service department. Steve Lemke is great to work with, the new building is great and I enjoy the shuttle s More

by CKOHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2016

Cedar Rapids Toyota responded

Thanks for sending a note in... Steve

July 10, 2016

Dealership Rating
Employee Rating

Traded to own SUV Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying More

by debby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Fridinger, Gus England, Chris Griswold, Joe Kem, Greg McCoy , Terry Helgeson, Bill McArthur, Doug Olson

Jul 15, 2016

Cedar Rapids Toyota responded

On behalf of the entire staff, we thank you for the kind words.

June 28, 2016

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Employee Rating

Best Service in Town! We have had Toyotas only for the last 25 years or more. Best place in town to get a vehicle serviced. Love the new facility and everyone you talk to i More

by HB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2016

Cedar Rapids Toyota responded

We love having you... Glad you like the new place.

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