Shelby Wiley
Shelby Wiley at Klaben Ford Lincoln
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Shelby Wiley | Page 8

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
92 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

92 Reviews

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92 Reviews of Shelby Wiley

April 13, 2023

Dealership Rating
Employee Rating

Shelby is a very nice person and great to work with. Her customer service is above and beyond. Very informative and keeps you in the loop to make sure you don’t think you’re forgotten about. More

by alpharichmond1
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2023

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Thanks to everyone at Klaben Ford! The problem was handled in excellent fashion. I would like to thank Shelby for her attention to detail and the service manager for taking my request More

by mrsommers45
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Recommend Dealer
Yes

April 06, 2023

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Very pleasant to deal with Very accommodating with rental car And free oil change a plus More

by GFGriffith
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn, Jessica Meacham

March 31, 2023

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Can't say enough good things about the dealership and the employees they went above and beyond to keep me updated on how the work was coming on my vehicle More

by killerkiba308
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

March 29, 2023

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Needed both kids cars in for the works. Brought the first in Shelby and Kim statrted the paperwork Mike finished. They were able to get the first one done in record time swapped the cars Mi More

by firegav
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Mike Brandvold

March 10, 2023

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I've experienced many dealerships over the years and Klaben Service was second to none. More

by tla819
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Recommend Dealer
Yes

March 02, 2023

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it was very easy to work with Klaben service department, estimate of time and cost were accurate. They communicated very well, I knew what they were doing and felt involved in the process. More

by CHUNTER5
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Recommend Dealer
Yes

February 21, 2023

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Had a great experience with Mario in the service department. Thanks so much for the 45k service. More

by THIBAULTJOE68
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Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba

February 16, 2023

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I, my family and many friends have had a tremendous amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. More

by Saxgod
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford , Dylan and Mike from mobile unit

February 14, 2023

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The service department was efficient in servicing my car. They called to update how the repairs were going which was appreciated. More

by mbryant5
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Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba

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