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Sean Bradford
Refer Me
280 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
33 yrs
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
280 Reviews
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280 Reviews of Sean Bradford
April 08, 2024
They had a struggle trying to find the interior leak; but if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. if they couldn’t recreate the leak, they did not stop. TheyPersevered until they found it and fixed it! Thank you Klaben. More
by bettymarshall40
Verified CustomerOther Employees Tagged: Anthony in Service was absolutely AMAZING!
Helpful 
April 04, 2024
My service problem was handled promptly and efficiently . I was kept advised by the service manager Sean and my service coordinator Kim. I was kept advised by the service manager Sean and my service coordinator Kim. More
by bfreeman17239
Other Employees Tagged: Kim Wolfram
April 04, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Tom Alcorn
March 25, 2024
My driver side wiper quit working Friday during a rain storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… the service manager. He looked at the wiper and apparently the gear was stripped. He tightened it enough for me to drive it. My service contact Kim… quickly got me scheduled to bring the vehicle in first thing Monday morning. The service department replaced the necessary parts and had me back on the road in a couple of hours. Kim and Sean went out of the way to take care of my problem quickly and efficiently. I can’t praise them enough. More
by bfreeman17239
Other Employees Tagged: Kim Wolfram
March 15, 2024
I had some concerns and a little anxiety. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. Joe and Sean addressed all in a very professional manner and made me feel comfortable about coming back. More
by jeffdebolt
Other Employees Tagged: Joe French
March 11, 2024
I am very happy with Sean and Gavin they go out of their way to help me with my issues on my Edge way to help me with my issues on my Edge More
by louis.vargo1
Other Employees Tagged: Gavin Fano
February 24, 2024
I always trust my car to the Klaben team. This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for This last trip in they noticed I had a dangerously damaged ball joint and wasted no time to let me know. Got the part ordered and got me in a car for the day. Had it fixed and had me back on the road. They value my time and safety. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Tom Alcorn, Steve Sigmund, Shelby Wiley
February 23, 2024
I would recommend Klaben Ford/Mona for service, they stand behind their work. If there is any problems or concerns they follow up to make it right. stand behind their work. If there is any problems or concerns they follow up to make it right. More
by BMEGYESI
Other Employees Tagged: Mona Crooks
February 15, 2024
Mr. Bradford was very helpful with explaining a bill that I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service and making the customer comfortable with the transaction provided. I have also been dealing with Gavin Fano and I have been happy with the service provided and the explanations given when getting my truck serviced. I would rate both employees 5 stars. More
by rnstowohio
Other Employees Tagged: Gavin Fano
February 15, 2024
Mike Brandvold is wonderful. Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service n Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service needs. More
by Dnacarter
Other Employees Tagged: Mike Brandvold, Carl Bujorian
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