Scott Buford | Page 19

Couldn't have been easier. Tucson Subarus Chris Smith couldn't have been easier to deal with. He was able to match and beat another dealers pricing. The whole transaction was Tucson Subarus Chris Smith couldn't have been easier to deal with. He was able to match and beat another dealers pricing. The whole transaction was professionally done . Department of motor vehicles, leasing contract and all other paperwork issues were seamlessly handled by Jennifer Duran. More

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Came for a recall -- left with a new car Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting ar Brought my 2010 Forester in for the airbag re-call. The service people were friendly and efficient. Munching on a cookie in the very nice waiting area, I decided to look at a 2017 Forester. Just looking, I thought. A few hours later, I drove away with a new 2017 Forester. Gil made the entire buying experience easy and stress-free. He really knows the Forester. And Curt made the intricacies of buying a car in Arizona when you live in New Mexico straightforward. Thanks to all for satisfying experience. More

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Parts guy: Scott My first visit to Tucson Subaru was to the Parts Department. Scott Buford was extremely friendly and helpful, answered our questions, made recommendat My first visit to Tucson Subaru was to the Parts Department. Scott Buford was extremely friendly and helpful, answered our questions, made recommendations; no attempt to sell us anything. I hope the service department in general is as accommodating and helpful. More

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purchased 3rd Subaru Have had all Subarus serviced by Tucson Subaru for 11 years, never had any issues. Staff always polite, keep in communication with customers. Good co Have had all Subarus serviced by Tucson Subaru for 11 years, never had any issues. Staff always polite, keep in communication with customers. Good cookies in service wait area ! More

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Car Buying We had a fabulous salesman, Steve Norris. He was patient, respectful and listened to what we were looking for. He showed us options that fit our cri We had a fabulous salesman, Steve Norris. He was patient, respectful and listened to what we were looking for. He showed us options that fit our criteria, answered our questions and let us lead the way when making our decision. There was a minor glitch and Steve didn't let us down. He followed through and he and Loren helped us get the solution that we thought was fair. Everyone at the dealership was friendly and helpful, even people we didn't get to meet. We would certainly return when we need another vehicle. More

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Terrific experience in Part and Service depts after purchase I returned to Tucson Subaru dealer a few days after purchasing my 2017 Forester to buy some interior accessories. I had already compiled a potential l I returned to Tucson Subaru dealer a few days after purchasing my 2017 Forester to buy some interior accessories. I had already compiled a potential list of items and got great assistance from Scott Buford in making my final selections to maximum my dollars spent. Scott also was able to provide installation assistance along with a helping hand from Kevin and take all the packing trash away. When you normally buy parts you do not get any further assist - this was wonderful service. I also saw that the customer ahead of me got the same terrific service as Scott provided him with a print out of downloaded installation instructions for his parts orders - again, above and beyond. More

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Friendly, Patient, and Competent Our salesman, C. J. Nichols, was exceptional and very patient...having to explain a lot to us as we haven't bought a new car for 12 years. Louie Ascen Our salesman, C. J. Nichols, was exceptional and very patient...having to explain a lot to us as we haven't bought a new car for 12 years. Louie Ascencio in finance was equally pleasant and patient. Both were extremely professional. And as we found in both our visits, everyone at the dealership was friendly and accommodating, including Scott Buford in the parts department. Plus, we love our new Subaru. We hope when it comes time to service our car, our positive experience will continue. More

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Excellent Service Across the Board From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and From the moment we stepped into Tucson Subaru, we received outstanding service from everyone we encountered - from the sales agents (Spence Bilbo and Steve Norris), to the finance department (Traci Roberts), to the parts department (Scott Buford), to the service department (Jade Hilliard.) In the space of one weekend in October 2016 we purchased two lightly-used Subarus (2015 Forester and 2016 Impreza), and have returned several times for added trim, paint and upholstery treatment, and accessories. Before we purchased, the sales agents made sure that we were getting the best vehicles fitting our requirements and that we received a fair price for our trade-ins, and went out of their way, even after the sales had been finalized, to make sure we got everything we might want or need for our vehicles. We look forward to maintaining our warm relationship with Tucson Subaru and the dealership's friendly and efficient staff for many years to come. More

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Glad to be back to Subaru ! My experience with Tucson Subaru, and CJ Nichols, was very positive. I purchased a used Subaru at the end of the month when they were very busy. Th My experience with Tucson Subaru, and CJ Nichols, was very positive. I purchased a used Subaru at the end of the month when they were very busy. They were very efficient in handling the paperwork, and got all the customers waiting to go through the process finished up as quickly as possible. This is my third purchase from this dealership over a number of years. This one under the name Tucson Subaru was definitely the most relaxed and positive in nature. I highly recommend CJ Nichols, as well as the other staff I encountered during the purchase. Michelle B. More

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Really good new car buying experience! I was in and out of the dealership quite a few times before purchasing my new 2017 Legacy Sport. Everyone was very helpful, never pushy. This dealer I was in and out of the dealership quite a few times before purchasing my new 2017 Legacy Sport. Everyone was very helpful, never pushy. This dealership also has a very nice facility. More

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