Scott Beasley | Page 2

Capital always delivers great personal service like dealing with family. The team works together well to make it all happen. dealing with family. The team works together well to make it all happen. More

by jbaird727 Verified Customer Verified Customer

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Ummm , first impression was meh … walked in and it was unimpressive… definitely check your paperwork… we found they sneak in little extra fees and charges …. First and last transaction with this company … unimpressive… definitely check your paperwork… we found they sneak in little extra fees and charges …. First and last transaction with this company … More

by CWEISSER69 Verified Customer Verified Customer

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They communicate with me very well and they have done great work on my truck great work on my truck More

by HENDERSONJR1 Verified Customer Verified Customer

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Absolutely great. I love them. It was the holidays I was out of town and they delivered my car before I got home! I love them. It was the holidays I was out of town and they delivered my car before I got home! More

by Nclervi Verified Customer Verified Customer

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The Capital Ford Lincoln dealership is top notch. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. More

by GENIELANCASTER Verified Customer Verified Customer

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James P. is a wi,,er...he'd be a great TRAINER OF NEW SALES PERSONNEL is a wi,,er...he'd be a great TRAINER OF NEW SALES PERSONNEL More

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Marcus was an outstanding salesperson to work with. He was really nice, patient, and insightful as I was looking for a car. He and the dealership staff stayed late on a Saturday night to help me buy He was really nice, patient, and insightful as I was looking for a car. He and the dealership staff stayed late on a Saturday night to help me buy the car I wanted. I love my new car and will never forget how great my experience was with Capital Ford and Marcus. Thank you! More

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Great team, from sales to sales manager, to finance manager who got the deal done. Terrible detail department. Had tire shine all over exterior of vehicle. Inside kick panels and cup holders. manager who got the deal done. Terrible detail department. Had tire shine all over exterior of vehicle. Inside kick panels and cup holders. More

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I bought my truck from Capital Ford in Wilmington, NC because they had basically the exact new F150 Raptor I wanted in a color which will not offered for 2024. Dylan Bennett, my salesman, was extremely h because they had basically the exact new F150 Raptor I wanted in a color which will not offered for 2024. Dylan Bennett, my salesman, was extremely helpful, respectful and attentive and truly was the positive portion of my purchase. I chose Dylan as my salesman due to his high ratings on dealerater.com and I found those reviews of him to be accurate and consistent with my experience. As for my overall purchasing experience with Capital Ford, it was not good… this coming from a buyer of 40+ new cars in the last 33 years. Their doc fee is, in my opinion, outrageously high ($799) and it seemed to me that their sole focus is on maximizing profits in any manner possible (add-on “security packages”, market adjustment markups, etc.). I negotiated with them over a week to get my truck at MSRP… they were originally asking $10,000 OVER MSRP. I also was told that they would not sell me the truck if I did not finance with them. Even with a perfect FICO score, I was provided a sub-prime interest rate 3.74% higher than I had pre-approval for with Navy Federal Credit union… needless to say, I am refinancing with NavyFed one week after purchasing. Based on these facts, I honestly would not recommend this dealership to others, especially if the vehicle can be obtained elsewhere. If you, like me, choose to deal with them because they have what you want, be prepared to pay dearly for it. More

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Excellent service staff went beyond what we expected. Been dealing with him since 03 I’ve never had a problem. Thanks a lot best wishes. Been dealing with him since 03 I’ve never had a problem. Thanks a lot best wishes. More

by DTRUMN99 Verified Customer Verified Customer

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