Doug Barbour

I had a problem with my brand new f-150. I started having issues with the AC two days after I bought it. Here we are almost a month later. Long story short there isn’t a repair for the AC. D I started having issues with the AC two days after I bought it. Here we are almost a month later. Long story short there isn’t a repair for the AC. Doug Barbor the owner of Capital Ford in Wilmington came out to talk to me about the problem. He didn’t feel it was right for me to loose money on a brand new truck. Or make me drive around in a hot truck. He is going to make Ford buy my truck back from me. This is in my humble opinion the RIGHT way to run a business. I’m extremely satisfied with capital ford. Everyone from Doug Watkins who sold me the vehicle to Jeff the service advisor. And especially Mr. Barbor the owner. This is how you run a business. Thank you to the whole capital ford family. This is the fifth F-150 I’ve bought from them. And the very first problem I’ve had with an F-150. I’ve bought in total six vehicles from them. And will be their customer until I die. Thanks again Capital Ford of Wilmington. More

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Doug and Josh Barbour are the very best the the business. I'm buying whatever these guys are selling. I'm buying whatever these guys are selling. More

by CBOOTH4 Verified Customer Verified Customer

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The Capital Ford Lincoln dealership is top notch. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. The folks there are always positive and help whenever needed. I’ve purchased both Ford Edge, Mercury , and Lincolns from there since 1990. More

by GENIELANCASTER Verified Customer Verified Customer

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This is an excellent place to purchase a new vehicle. Ask for Nick Law, their Sales Manager as he can get it done for you. Ask for Nick Law, their Sales Manager as he can get it done for you. More

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It usually takes 2/3 hours to buy a new car, I was very well taken care of during that time by Hunter well taken care of during that time by Hunter More

by HARVEY12 Verified Customer Verified Customer

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Outstanding service in. every department. Very friendly staff, from sales, to the parts, to the service staff. Staff was very knowledgeable about detail any vehicle that may every department. Very friendly staff, from sales, to the parts, to the service staff. Staff was very knowledgeable about detail any vehicle that may be on the lot eve thought it may not be a ford brand. My time spent at Capital ford was first class from start to finish. More

by SIDCAUSEY Verified Customer Verified Customer

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A business that knows how to make sure customers get what they want and everyone involved cares about what they do! they want and everyone involved cares about what they do! More

by Rmccarth1 Verified Customer Verified Customer

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Always first rate customer service! I’ve serviced 3 vehicles here exclusively over the past 7-8 years and will never go anywhere else. Always honest, timely & reliable. I’ve serviced 3 vehicles here exclusively over the past 7-8 years and will never go anywhere else. Always honest, timely & reliable. More

by VTWADE85 Verified Customer Verified Customer

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This is dealership is outstanding and is professionally run. The management team treats you like family. I have purchased over 15 vehicles form this dealership and they have my business for life. run. The management team treats you like family. I have purchased over 15 vehicles form this dealership and they have my business for life. More

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They have always been so polite and helpful. Service Dept is excellent. I would highly recommend Capitol Ford in Wilmington Service Dept is excellent. I would highly recommend Capitol Ford in Wilmington More

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