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Scott Acker
Scott Acker at Ken Ganley Ford Parma
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Scott Acker

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Scott Acker

June 14, 2024

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Employee Rating

Honest quote and got my truck fixed. Scott had always been the person I have relied on. More

by RDIROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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Jun 15, 2024

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

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Great service - no issues at all. Will Recommend to friends and family to come for your service. More

by DGINGLE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Jun 14, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

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Employee Rating

They are the best thank you Ford for all that you guys do okay nice More

by PatriciaHolmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Jun 13, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2024

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I am very satisfied with my service visit at Ken Ganley Ford'. Will is a knowledgeable advisor. More

by rustyjoey1988
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Jun 12, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words for Will and for taking the time to leave us this wonderful feedback!

Jun 12, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2024

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Employee Rating

If you are looking for an honest salesman then Rich Vargo is your guy.He treated us with respect and helped us find the right vehicle to meet our needs.Sometime after our purchase when a major repair issue p More

by None
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Vargo

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Jun 11, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your service experience with Ken Ganley Ford Parma. Rich, Scott and our team appreciate your business and hope to see you again soon!

June 11, 2024

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Scotty was, as usual, great at helping me out to make sure everything was done properly and promptly. More

by MEWEASEL
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Recommend Dealer
Yes
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Jun 11, 2024

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ken Ganley Ford Parma, we look forward to having you as one of our valued customers for many more years to come!

June 11, 2024

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It was a fast and very professional experience. George was very kind and quick to get things done More

by NICKEJARRETT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Jun 11, 2024

Ken Ganley Ford Parma responded

Nick, Thanks for sharing about your experience with Ken Ganley Ford Parma. George and our team appreciate your business and hope to see you again soon!

June 09, 2024

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Employee Rating

George took care of my car repair immediately and my car was back on the road in no time. Thanks George for providing such outstanding customer service! More

by DUGANSHOME10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Kenneth Miller, Madelyn Vega, Will Monske

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Jun 10, 2024

Ken Ganley Ford Parma responded

Thank you! George and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jun 12, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

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Always proven professional and friendly staff service is fast and reliable. Price is tough but in this economy what can u expect More

by Jazz212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Jun 10, 2024

Ken Ganley Ford Parma responded

Jazz, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

June 06, 2024

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Employee Rating

The service that I received recently for my new vehicle was out of this world and was fast and very efficient . More

by DAVIDHASTIE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, John Ruper, Matt Palffy, Dave Moga, Tracy Sapienza, George Hadgigeorgiou, Ken Stafford, Alicia Jeffery, Will Monske

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Jun 06, 2024

Ken Ganley Ford Parma responded

David, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again.

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