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Matt Palffy
Matt Palffy at Ken Ganley Ford Parma
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Matt Palffy

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Matt Palffy

April 26, 2024

Dealership Rating
Employee Rating

Madelyn was my sales dealer and she was very friendly not overbearing or pushy. She was very well informed. The rest of the Ganley staff sales were also very nice. More

by urbanflight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

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Apr 26, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

Apr 28, 2024

Ken Ganley Ford Parma responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2024

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Employee Rating

I have been buying vehicles from Ganley Ford for the last 25 years. Always excellent customer service. Everyone is always very professional and polite. They always try their best to accommodate any reques More

by JMSTRAUSS25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou, Kenneth Miller

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Apr 22, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

April 17, 2024

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Employee Rating

Great experience . Ganley employees were all helpful and courteous I've bought many autos and I can't remember a better experience at a dealership. More

by Jerrylmott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito, Jeromy Acord, Ken Stafford

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Apr 17, 2024

Ken Ganley Ford Parma responded

Hi Jerry: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, as always. Everyone is very professional and polite. Definitely recommend Ganley Ford Parma to others. Thank you. More

by JMSTRAUSS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, George Hadgigeorgiou, Kenneth Miller

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Apr 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2024

Dealership Rating
Employee Rating

They were very friendly, honest and helpful. Buying a car from them was a very good experience. More

by Jkennat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tom Yerace, Nick Feruito

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Jan 25, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Jan 26, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2024

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Employee Rating

He was very good sales person. He was on top of his job and he got us a great deal. More

by Khyranichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou

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Jan 24, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 20, 2024

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Employee Rating

Best service department, highly efficient. Work performed on time and done properly. Always treated well. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou

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Jan 21, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 22, 2024

Ken Ganley Ford Parma responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 16, 2024

Dealership Rating
Employee Rating

Ken Ganley ford is a very nice dealership. The staff is very knowledgeable and are very pleasant. More

by Roadking2003b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, C.J. Overman, Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Tracy Sapienza, George Hadgigeorgiou , Paul Asano

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Jan 17, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Dealership Rating
Employee Rating

My experience at Ken Ganley ford was very nice. All people I dealt with were knowledgeable and very pleasant. More

by Roadking2003b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, C.J. Overman, Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Tracy Sapienza, George Hadgigeorgiou , Paul Asano

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Jan 17, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Dealership Rating
Employee Rating

1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Nick Feruito, George Hadgigeorgiou , Paul Asano

Helpful
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Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

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