Dave Moga
Dave Moga at Ken Ganley Ford Parma
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Dave Moga

Service

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.5
384 Reviews
4.5

384 Reviews

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384 Reviews of Dave Moga

May 27, 2024

Dealership Rating
Employee Rating

The staff wad friendly. The waiting room was clean and pleasant. My car was serviced quickly. More

by KENNSMITHF2G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

May 29, 2024

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2024

Dealership Rating
Employee Rating

Eric, great sales person, write up crew helpful, Mobil mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. More

by TGIFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Ken Ganley Ford Parma responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2024

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Employee Rating

Took long. High price. No one called when done had to keep calling myself dropped off night before More

by ROBBOEHM5474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 25, 2024

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Employee Rating

Great job from start to finish. I loved that someone was taking care of me personally. I was made to feel special and not just another car. More

by mcfensels
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 27, 2024

Ken Ganley Ford Parma responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2024

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Employee Rating

Service department used to be great now replacing parts that's not the problem or bad mechanic's More

by SDOK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Monske

May 27, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 24, 2024

Dealership Rating
Employee Rating

The team check on me and kept me informed with what was going on with my car I wish other companies can learn to more professional and kind like the team they have while I waited they offered me coffee and More

by mcclainlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

Dealership Rating
Employee Rating

Very friendly and helpful staff knew exactly what work was done and what future work would be.needed More

by Fednut1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

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Employee Rating

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to More

by LOUIEMODIC37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 26, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 24, 2024

Dealership Rating
Employee Rating

Everything was perfect from Dave in service handling scheduling for oil change, repairs, parts needed, handling warranty, and valeting the car. Kim and Molly were great on pick up and delivery and every More

by Cuatomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim, Molly and all I spoke with.

May 26, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Dealership Rating
Employee Rating

I am so pleased that I was treated just like I was at Gillingham Ford! Still the family owned feel! Great experience! More

by DFIENGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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